
Fargo Village West
Location: Fargo Village West
Work Location Type: In-Office, Full-Time
Pay: $17.75-$18.75 per hour
Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo Village West Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!
· Assist customers with routine banking transactions while providing a welcoming, professional experience.
· Support customers in opening new accounts and understanding products that fit their financial needs.
· Maintain balanced cash drawers and follow all cash-handling expectations.
· Adhere to Bank policies, security guidelines, and customer service standards.
· High school diploma or equivalent.
· 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
· Strong attention to detail and accuracy.
· Positive attitude and genuine desire to help others.
At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members.

At Gate City Bank, we invest in the best people...driven people, compassionate people, creative people…people like you! We invest in the best team members because it's what's best for our customers.
We are investing in our team members with competitive compensation and comprehensive benefits packages, along with promoting a fun, family-friendly work environment.
Gate City Bank is a mutual community bank and we have been providing complete banking services to our customers since 1923.
It is Gate City Bank’s privilege to be a hometown bank that provides excellent service that is convenient, friendly, and personalized. We are proud to be the #1 mortgage lender in North Dakota with locally approved and financed home loans. Gate City Bank is also unique in offering our checking customers FREE ATMs anywhere with unlimited ATM fee refunds, which has saved our customers more than $33 million since we began refunding ATM fees in 2006. That's what it's all about here at Gate City Bank - making your financial life easier, more convenient, and more rewarding so you can enjoy a better way of life.
Gate City Bank is honored to support our communities through charitable contributions, in-kind donations such as reduced interest-rate loans for non-profit organizations, and paid volunteer time for our team members. We go beyond our commitment to offering the best checking, savings, and loan programs – we're touching lives in the communities we serve. With 45 locations across North Dakota and central Minnesota, Gate City Bank shares a commitment to our customers, communities, and team members.
Member FDIC - Equal Housing Lender - EOE, including Disability/Vets