Job Description

About CommunityAmerica Credit Union

At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We’re more than a credit union, we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation.

Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.

Duties & Responsibilities

Frontline Service with Purpose

As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions. You’ll build trust, answer questions, and support Members in reaching their financial goals through:

• Member-Centered Service – Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.
• Relationship-Driven Service Delivery – Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.

Requirements

What You’ll Bring

• High school diploma or equivalent required; bachelor’s degree preferred
• Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience
• Cash-handling skills with strong attention to detail
• Ability to build rapport and respond thoughtfully to Member needs
• Strong critical thinking and decision-making abilities
• Self-motivated, with the ability to work independently and collaboratively
• Excellent verbal and written communication skills
• Commitment to confidentiality and professionalism
• Comfort with technology and a willingness to learn new systems

Why CommunityAmerica?

• Competitive PayEnjoy strong pay plus performance-based incentives through our Bi-Annual Performance Share Plan.
• Comprehensive BenefitsAccess health, dental, vision, and retirement plans—with a focus on your physical and mental well-being.
• Award-Winning CultureJoin a team that takes pride in its mission and thrives in a meaningful, values-driven environment.
• Connection & CollaborationBe part of a community that fosters caring relationships, teamwork, and mutual support.
• Growth & DevelopmentBenefit from clear career pathways and ongoing learning opportunities to help you grow professionally.

Ready to Make a Difference?

If you’re passionate about delivering exceptional service and thrive in a dynamic, fast-paced environment, we’d love to meet you. Apply today and become part of a team that values integrity, growth, and community.