Provides basic account and payment services with improved accuracy in accordance with bank procedures. Provides legendary service to meet the needs and expectations of the customer. Promotes and cross sells a combination of financial products and services. Uses technology to increase money handling efficiency and accuracy of each transaction. Contributes to a team environment by accomplishing bank and branch results.
DUTIES, SCOPE, RESPONSIBLIITIES & AUTHORITY:
Receives checks and cash for deposit and payment to accounts, verifies amounts, and examines checks for proper endorsement, ownership and fraud risk. Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances. Accurately counts, checks, and reconciles coins, currency, and transactions. Cross sells and answers customer inquiries of financial products and service offerings. Assists other tellers as needed
Responsible for following branch control and cash handling procedures Responsible for cross selling bank products and services to meet individual goal. Interacts with other bank employees to complete customer and employee requests. Provides Legendary Service to customers, and coworkers, while establishing strong relationships. Provides a lead role in accuracy, service, strong sales ability, and efficiency for other tellers. Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives. Accountable for other tasks as directed.
Qualifications
High School diploma or GED. Successful completion of in-house training programs.
Progression in sales ability. Ongoing education to stay abreast of products and services to make effective referrals. Cash handling and computer skills are needed. Good interpersonal communication is required. High level of attention to detail. Ability to handle highly confidential customer account information. Computer skills (email, printer, copy), including, Image Scanner, Cash Counting Machine, Cash Dispensing Machine and Coin Counter
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC.
"Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
