The Teller works in a fast-paced, fun environment with opportunities for advancement. Tellers provide a variety of teller account services such as handling deposits, withdrawals, payments, greeting customers and maintaining accounts. The candidate should provide a professional image and be the face and voice of our company. This is a great opportunity for the right candidate to work in a relationship business; get to know customers and genuinely care about their financial well-being by providing solutions to meet their needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Process financial transactions accurately and timely in a friendly and professional manner. The variety of transactions may be completed via the lobby, drive-thru, night-drop, mail, or ATM.
Balance daily work and assigned cash drawer, and research differences where applicable.
Actively listen to our customers, and communicate in a friendly, positive manner always, even in difficult situations. Demonstrate quality customer service by incorporating the Legendary Service Standards.
Recognize and interpret customer needs and cross-sell bank products/services ensuring recommendations are customer centric to meet the needs of the customer. Make referrals to other lines of business for traditional and non-traditional products and services. Actively participate in the branch sales program and goal achievement.
Perform teller functions in accordance with established bank policies, procedures, and regulations.
Other duties as assigned.
Qualifications
High school Diploma or GED Certificate.
Cash handling and/or customer service experience preferred.
Basic math skills, Intermediate PC and typing skills, and the ability to count U.S. currency required.
Attention to detail and high degree of accuracy required.
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
Must enjoy customer interactions including actively looking for referral opportunities in a customer-centric manner.
Ability to stand for long periods of time and ability to lift 20 lbs.
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC.
"Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
