Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
0.01
Work Shift:
Nights (United States of America)
This is an onsite position. Required to work every 3rd weekend.
7pm-7am - Nights
The TeleSitter Observer provides continuous observation and surveillance of assigned patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors; summons the nursing staff if the patient requires assistance; knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.
Demonstrates understanding and proficiency of the use of the AvaSys Telesitter Software
Maintains visual observation at all times. Verbally redirects patient over a digital 2-way device, Immediately summons the nursing staff if patient requires assistance
Participates in hand-off information/behavior about assigned patients when arriving and at completion of shift
Provides patients with explanation as necessary, but does not counsel or provide options.
Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
Demonstrates safe work practices and attitudes; follows safety rules
Completes written documentation of patient activity every hour. Maintains records of service calls to Avasys when monitors are not functioning
High School Diploma or GED Required
Previous direct patient care experience, customer friendly
Able to follow detailed written and oral instructions, efficiency in multitasking, basic telephone etiquette, the ability to communicate with patients using microphone and headset
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Resource Optimization Center (ROC) - St. Rita's
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
At Mercy Health, we understand that every family is a universe. A network of people who love, and support, and count on one other to be there. Everybody means the world to someone and we are committed to care for others so they can be there for the ones they love. With nearly 35,000 employees across regions of Ohio and Kentucky, we’re one of the largest health care systems in the country. At each of our more than 600 points of care, we deliver high-quality, compassionate care with one united purpose: to help our patients be well in mind, body and spirit.
