Job Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, SingleRisk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

The Telesales Support Specialist is responsible for several commercial activities, such as:

• contacting potential customers via phone according to the company's internal policies in order to schedule live and online meetings for the Field Sales Team;
• informing them about the company's products & services;
• conducting a professional discussion with a decision-maker in the potential client company;
• entering and updating customer information in our database;
• keeping records of calls and pinpointing useful information;
• assisting the Field Sales Team regarding administrative tasks;
• meeting company expectations for excellent customer service by learning details about our products;
• addressing any questions or issues customers may have.

Qualifications

If you have

• excellent communication and customer service skills;
• experience in telesales or any other call center support activity;
• positive attitude towards achieving monthly KPIs (calls execution and meetings arrangement);
• at least high school degree of education;
• excellent computer skills and knowledge of MS Office software products, CRM and Google product systems;
• good command of English;
• and last but not least – willingness to learn new things and develop in the field of sales, finances, insurance or data analyzing…

…then we are looking for you to join our team on the position: Telesales Support Specialist!

Additional Information

We offer you:

• Stable job in an international company, one of the leaders in its field;
• Attractive fixed salary plus additional bonus scheme;
• Exceptional social benefits package, including: 102.36 Euro monthly food vouchers, additional health insurance (premium coverage), free annual public transportation card, working from home option (hybrid office attendance), sports card on preferential price, additional days paid annual leave, beverages & snacks in the office, regular and interesting team building activities, foreign language and personal career development courses and others;
• Central location - new and modern office only 1 min away from a Metro station and other public transport;
• Great working environment comprised of helpful and positive colleagues and professional and correct attitude from the Management.
• Opportunity to acquire knowledge in the field of Business information services, trade credit insurance and finance;

Does that sound interesting to you?

Then do not hesitate and send us your CV and we will contact you if your description matches the vision for our next future Superstar!

WHY JOIN COFACE?

FOUR STRENGHTS THAT MAKE US SO UNIQUE…

WE:

1. HELP BUSINESSES GROW;
2. CONNECT THE BUSINESSES AROUND THE WORLD;
3. HAVE A PROFOUNDLY HUMAN AND INCLUSIVE COMMUNITY;
4. REINVENT OURSELVES AND ARE BUILDING THE FUTURE TOGETHER

At Coface Bulgaria, we value curiosity, drive, and innovation. If this resonates with you, JOIN US!