Würth UK

Telesales Supervisor

Würth UK  •  £33k - £49k/yr  •  Erith, GB (Onsite)  •  2 months ago
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Job Description

Telesales Supervisor

Hours: 37.5 per week Salary: £33,300 + uncapped OTE (£49,200)

The Role

We’re looking for a driven and experienced Telesales
Supervisor
to lead one of our high-performing sales teams. This is a
hands-on leadership role where you’ll inspire, coach, and develop your team
while driving results in a fast-paced, target-driven environment.

You’ll play a key part in shaping team performance,
enhancing customer experience, and delivering on ambitious sales targets.

What You’ll Be Doing


    Lead
    and manage day-to-day telesales operations to maximise performance and
    productivity
    Coach
    and develop team members through feedback, and regular 1:1s
    Run
    engaging team meetings, training sessions, and performance reviews
    Track,
    analyse, and report on sales performance, KPIs, and customer feedback
    Handle
    escalated customer queries with professionalism and efficiency
    Motivate
    your team to achieve targets while maintaining a positive, high-energy
    culture
    Ensure
    compliance with company policies and industry regulations
    Deliver
    hands-on coaching, including “ride alongs,” to embed best practice selling
    techniques

What We’re Looking For


    Proven
    leadership experience in a telesales or call centre environment
    Strong
    communication and motivational skills with the ability to inspire a team
    A
    data-driven mindset with the ability to turn insights into action
    Confident
    using CRM systems, MS Office, and call centre technology
    Highly
    organised with excellent time management skills
    Professional,
    customer-focused, and results-driven

Desirable Experience


    B2B
    telesales experience
    Previous
    experience supervising or mentoring a sales team

What We Offer You

    Basic
    salary £33,300
    with a high-earning bonus structure OTE
    £49,200

    Regular
    sales incentives, competitions, and rewards
    Access
    to Würth’s exclusive Top Club — win luxury overseas trips
    for you and a guest 23
    days holiday
    , increasing to 28 days with service
    Monday–Friday
    working hours (your weekends are yours)
    Industry-leading
    training, coaching, and career progression
    Pension
    scheme in line with auto enrolment
    Health Care plan – money towards your dental, optical and
    treatment therapies
    Ample
    free parking

Apply now and power the growth of our network!

We are committed to fostering inclusion and diversity to
support the future success of the Würth Group.

Please note: Interviews may take place while the role is
advertised. We reserve the right to close the role early if sufficient
applications are received.

Würth UK

About Würth UK

Würth Group is the world market leader in its core business, the trade in assembly and fastening material. It currently consists of over 400 companies in more than 80 countries.

Würth GB was started in September 1973 and ran by one employee. Total sales for that year reached £1000. By mid 1974 the company had re-located to bigger premises and by the end of the year turnover had increased by 320% to £32,000.

Over the years the company has continued to grow and now we can proudly boast a sales force of 450, servicing 60,000 customers with the support of 153 internal colleagues.

Industry
Wholesale & Distribution
Company Size
201-500 employees
Headquarters
Erith, GB
Year Founded
1973
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