We are seeking an experienced Telesales Manager for our growing team. This role involves leading a team to generate sales through outbound calls, maintaining communication, and collaborating with digital marketing and operations management.
Responsibilities:
Lead a team in prospecting, qualifying and closing inbound leads, outbound cold calls, and customer portfolio expansion
Oversee daily sales progress updates and reports
Collaborate with the digital marketing team and sales management to optimize lead management
Ensure the team's daily use of CRM systems
Train, coach, and mentor the team for successful telephone-based sales
Develop effective sales methods and strategies
Others assigned by direct report
Qualifications:
Bachelor's degree in any field
At least 8 years of Telesales or Call Center experience required, experience in Bank/Insurance or similar industry is an added advantage.
At least 5 years of experience in leading, coaching, or supervising a Telesales team comprising a minimum of 10 members
Effective communication skills with the ability to engage people at all levels, demonstrating independence, proactivity, positivity, strong work ethic, and driven a can-do attitude
Proficiency in English
Excellent team collaboration skills
Work location : Near BTS Udomsuk (66 Tower)
Send your resume to anassaya.milk@cartrack.com
For more information 096-932-3948 (Milk)
Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data analytics to optimise fleets, driver behaviour, insurance risk, safety and asset recovery.
Data analytics remain Cartrack’s primary offering, in addition to growing its artificial intelligence and value-added services to deliver a tangible return on investment to its subscribers.
Cartrack is also renowned for its agility and speed in developing innovative, first-to-market solutions that are aimed at further enhancing the customer experience.
Cartrack’s impressive organic growth since being launched in South Africa in 2004 has resulted in an extensive footprint in 23 countries across Africa, Europe, North America, Asia Pacific, and the Middle East. With an active subscriber base in excess of 1.5 million, the Group ranks among the largest of its peer companies globally.
Cartrack is a vertically integrated service-centric organisation owning all its unique intellectual property and business processes, ranging from in-house design, device and software development, mobile-technical workshops and sales. Hence, Cartrack is in full control of delivering superior service while also protecting its industry-leading margins and clean balance sheet.
