Job Description
About Expand My Business: Expand My Business is Asia’s largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform.
Know more: https://emb.global/ Job Description: To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication and customer service skills.
Responsibilities: • Calling existing and potential customers to generate promising leads/appointments for company products and services. • Processing all customer requirements accordingly. • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. • Developing and sustaining solid relationships with customers to encourage repeat business. • Using sales scripts proffered by the company to drive sales and respond to customer rejections. • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. • Continually meeting or exceeding daily and monthly calling & leads targets. Requirements: • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred. • Proven experience working as a telesales executive. • Proficiency in all Microsoft Office applications. • The ability to follow scripts. • Strong negotiation and consultative sales skills. • Excellent organizational and problem-solving skills. • Effective communication skills. • Exceptional customer service skills.
What It Takes To Be An Xpander: • Ambitious • High ownership • Positive Mindset • Humble • Innovative • Leadership Skills • Doer attitude • Good Communication
Skills Elevating our Success: • Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+. • Entered MENA region to offer new-age tech solutions; • We’re all set to broaden our client base globally. • We are targeting global IT giants as the one-stop solution for all Digital and IT needs.
What’s In It For You: • A dynamic and collaborative work culture with great ownership Opportunities. • Working with some of the most innovative and successful individuals across sectors. • A robust ecosystem with cross-industry work possibilities. • Interacting and working closely with a diverse and experienced leadership team. • An environment driven by the “doer” mindset and high performance. • Collaborating with global entities to offer time and cost-efficient solutions.
