Job Description

Sales Agent (German speaker)

We are seeking people who are hardworking, motivated, driven and of course fun! As the Contact Centre Sales Agent, you will be required to sell a range of National Pen product to existing customers through outbound telephone calling. No cold calling required. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships.

*Fluency in German and English is a must for this role**

Benefits

• Orientation assistance such as opening a bank account and obtaining a social security number.
• Accommodation sourcing assistance
• Employee Assistance Program
• Staff discounts
• Flexible working options
• Weekly payroll
• Company pension

Daily job responsibilities

• Calling existing customers and generating increased sales
• Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
• Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products.
• Verifying the order and customer details on-line
• Achieve weekly individual sales targets.

What we need from you

• Minimum of 1 year experience in sales, building relationships with key decision makers
• Passionate about delivering customer service and managing customer expectations.
• An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.
• Highly organised with a strong attention to detail.
• Self-motivated and goal oriented.
• Fluent in written and spoken German.

About Pens.com

Pen.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.

To learn more, visit: www.PENS.com

Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).

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