French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.
iQera aspires to create the difference through its convictions:
More than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.
The Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.
Your responsibilities within our TribeTelephony Project Management:Support telephonyAdapt and implement way of optimisation on existing phone line.Report Anomaly to pole fluxDiabolocomRingover.Follow Telephony project development from beginning to end.Develop full-scale project plans and associated communications documents.Plan and follow project task and ensure that all task regarding project are done on timeSet and continually manage project expectations with team members.Additional responsibilitiesAdditional responsibilities related to the function as and when required.
Your distinctive profileFluency in both English and French.Previous experience in a support team will be an advantage.High proficiency in Microsoft Office tools such as MS Word, MS Excel, and MS PowerPoint.An analytical mind-set with excellent problem-solving skills.Excellent troubleshooting skills.Previous experience with DB Visualizer or any other database client(s) will be an advantage.Ability to adapt quickly to legacy and new versions of the technologies used.Good communication skills both verbal and written (French & EnglishKeen learner, willingness to grow and develops skills further and ability to learn quicklyProactive and detail-oriented, yet comfortable working in a dynamic environment with fast paced deliveries and changing requirementsTreats stakeholders as a customer and values the skills of team members*This position is available for the Tribe of Port Louis only
Withstrong position on the market, a culture focused on technology, cutting edge expertise and human intelligence, we develop the ambition to become a key player in the transformation of our profession. Our objective: improve the financial client relationship of our business clients and answer to their performance stakes.
Our group has a strong policy that favors the integration and employment of people with disabilities. All our offers are open to you.
Offer is located at PORT LOUIS in CDI.
If you wish to be part of our Tribe and this offer has retained your attention, send us your candidature.
Start a new adventure with us…
Leader français en gestion et acquisition de créances, iQera accompagne les grandes entreprises et les institutions financières à chaque étape de leur relation financière client en associant culture de l’excellence opérationnelle, intelligence artificielle & humaine.
iQera aspire à créer la différence à travers 3 convictions :
Réaliser l’inédit
Jouer collectif
Laisser une empreinte positive
iQera recherche avant tout des personnalités qui font la différence. L’entreprise veut bâtir une communauté de collaborateurs engagés et atypiques qui sont curieux d'apprendre, ont envie de trouver leur voie, s'épanouir et donner du sens à leur métier.
Le Groupe s’appuie actuellement sur 2300 collaborateurs répartis sur 10 sites à travers le monde.
