Mediclinic

Telephonist

Mediclinic  •  Trichardt, ZA (Onsite)  •  1 day ago
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Job Description

Mediclinic Highveld | Trichardt | South Africa



Closing date: 28/05/2026

Number of positions: 1

Recruiter name: Ronel Melanie Jansen

Reference number: 70561
Workplace Type: On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic

KEY RESPONSIBILITY AREAS

Operate the hospital Telephone system daily as per policy and procedure

Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded

Ensure patient confidentiality is maintained as per policy and procedure

Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual

Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures

REQUIRED JOB SKILLS AND KNOWLEDGE

  • Computer literate (Microsoft Office)
  • Hospital Disaster and Emergency processes; procedures and policies
  • Switchboard systems and operations

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Mediclinic

About Mediclinic

Mediclinic Southern Africa is a private hospital group operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multi-disciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently operates 53 private hospitals and five day clinics throughout South Africa and three hospitals in Namibia with more than 8 000 beds in total.

Mediclinic Southern Africa is a wholly owned subsidiary of the international private healthcare group Mediclinic International PLC, listed on the LSE (London Stock Exchange) with a secondary listing on the JSE (Johannesburg Stock Exchange) and the NSX (Namibian Stock Exchange).

Mediclinic International comprises 78 hospitals, five sub-acute hospitals, 13 day case clinics and 21 outpatient clinics. Hirslanden operates 18 hospitals, two day case clinics and three outpatient clinics in Switzerland with more than 1 900 inpatient beds; Mediclinic Southern Africa operates 53 hospitals, five sub-acute hospitals and nine day case clinics with more than 8 500 inpatient beds; and Mediclinic Middle East operates seven hospitals, two day case clinics and 18 outpatient clinics with more than 900 inpatient beds in the United Arab Emirates.

Mediclinic also holds a 29.9% interest in Spire Healthcare Group plc, a leading private healthcare group based in the United Kingdom and listed on the LSE.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Stellenbosch, ZA
Year Founded
1983
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