The Account Manager will be responsible in managing the accounts assigned to him/her for a specific territory or discipline. The Account Manager is in charge maintaining his/her Upsell/Uplift goals, Book of Business and/or retain the customer base by renewing their annual subscription aligned with business strategies. and to potentially grow the existing customer portfolio by actively hunting opportunities within the existing customer base and/or identifying new business opportunities for LNIP.
Accountabilities:
Drive effective sales channel performance through the development and execution of call cycle planning and sales campaigns.
Meet telesales team objectives including call rates, conversion rates, campaign deadlines, lead qualification, customer data management and revenue targets.
Drive prospecting and retention initiatives.
Follow up and qualification of new sales leads.
Actively enrich customer database and contact information.
Acquire new customers and deliver new business revenue through actively hunting whitespace and executing strategic sales campaigns.
Effectively identify and develop qualified sales opportunities to develop a sales pipeline using prescribed sales methodology.
Collaborate with field sales staff on sizeable opportunities, leveraging senior sales team experience to maximize deal potential where applicable.
Generate leads, appointments and product demonstrations for field sales team where required.
Other Qualifications/Requirements:
Bachelor's degree holder or completed at least 2 years level in College (no back subjects/incomplete units)
2-3 years of proven sales experience, preferably in a high-volume sales organization or in a business-to-business environment (inside sales account management or territory sales)
Proven success in negotiating contracts and closing business
Strong verbal and written communication skills including the ability to present to an executive-level audience
Ability to effectively partner and collaborate across teams
Has a customer-focused mindset
Must be willing to work on a fixed night shift
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
Additional for internal applicants:
Must be in current role for 1 year
Must not have received any Disciplinary Action within the past 12 months
Must not have any Attendance and Punctuality issues in the past 12 month
Must have a Successful or above rating in the last Enabling Performance cycle
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.
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