The Hongkong and Shanghai Hotels, Limited

Telephone Operator

The Hongkong and Shanghai Hotels, Limited  •  Onsite  •  2 months ago
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Job Description

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

Key Accountabilitie s

  • Provides courteous and prompt service for internal and external customers in accordance with the established Peninsula standards
  • Handles various sort of inquiry over the phone efficiently
  • Handles restaurant’s bookings as a call centre and answers general enquiries about hotel outlets with exceptional guest service

General Requirements:

  • Relevant experience working in hospitality industry would be an advantage
  • Excellent in spoken and written English, Chinese and Mandarin
  • Hands-on experience with MS Office
The Hongkong and Shanghai Hotels, Limited

About The Hongkong and Shanghai Hotels, Limited

The Hongkong and Shanghai Hotels, Limited (HSH) is a luxury hospitality and real estate group incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045). It owns and operates twelve of the world’s finest hotel properties under The Peninsula brand, located in exceptional city centre locations in Asia, US and Europe. The company’s portfolio also includes strategic commercial properties, clubs and services and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Central, HK
Year Founded
Unknown
Website
hshgroup.com
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