America At Work

Telecommunications Specialist (RingCentral)

America At Work  •  Boston, MA (Onsite)  •  3 hours ago
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Job Description

A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.

Required Qualifications

  • RingCentral experience

  • Bachelor’s in Computer Science or equivalent experience

  • 5+ years telecom/IT network systems experience

  • Avaya CM v16.3, System/Session Manager, Aura Messaging, CMS, VeraSmart, Virtual Observer, G430/G450/G650

Preferred Certifications

  • Cisco CCNA or CCVP

  • Avaya Certified Support or Implementation Specialist

America At Work

About America At Work

The market and the workforce are changing, and today's successful businesses are recognizing the value of employees who can reach emerging communities and provide a new, dynamic edge to the company in competition.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
READING, PA
Year Founded
2001
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