UR Thompson Health

Telecommunications Representative

UR Thompson Health  •  Canandaigua, NY (Onsite)  •  3 months ago
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Job Description

Schedule: Part time weekend position including one evening during the week. Saturday and Sunday 7:00 a - 3:30 pm Tuesday or Wednesday 3:00 pm - 7:00 pm

What will you do?

  • Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
  • Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Key Responsibilities/Competencies

  • Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
  • Ability to function calmly under stressful situations related to calling a Code on the public address system.
  • Ability to be flexible in decision-making and prioritizing assignments.
  • Ability to work independently and within a group.
  • Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

Requirements

  • High School diploma or equivalent, Associate degree preferred
  • Previous operator/switchboard and customer service experience
  • Basic computer skills and knowledge of MS products.

Pay Range: $17.83 - $20.00

Starting Pay: Based on experience

Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.

UR Thompson Health

About UR Thompson Health

Welcome to UR Medicine Thompson Health's home on LinkedIn.

An award-winning, nonprofit healthcare system, Thompson began as a small community hospital more than 100 years ago. Today, we are the premier healthcare provider for approximately 215,000 people in upstate New York’s greater Finger Lakes area. With more than 550 practitioners, over 1,700 associates and approximately 200 community volunteers, we offer a full range of healthcare services.

Our system has locations in Ontario, Livingston, Monroe and Wayne counties and includes:

• The 113-bed F.F. Thompson Hospital

• 24-hour skilled nursing care at the M.M. Ewing Continuing Care Center, with an off-site medical adult day program

• Independent and enriched living apartments at Ferris Hills at West Lake and Clark Meadows

• Primary care services at 10 medical practices

• Family health and wellness services, including educational programs to promote healthy lifestyles

• The Sands Cancer Center, part of UR Medicine's Wilmot Cancer Institute

• A full range of rehabilitative services

• Eight lab draw stations

• A comprehensive breast imaging center

• Two urgent care centers

F.F. Thompson Hospital has designation from the American Nurses Credentialing Center as a Magnet® hospital and from the state as a Stroke Center. Quality designations from the Joint Commission include Certificates of Distinction in Knee Replacement and Hip Replacement, Orthopedic Rehabilitation Certification and Advanced Perinatal Certification. Thompson was also the first hospital in New York to be named a Center of Excellence in Hernia Surgery™ by the Surgical Review Corporation (SRC).

Thompson Health was named one of Becker Hospital Review's Top 150 Places to Work in Healthcare in 2015, 2016, 2017 and 2018. Also in 2018, the health system received “LGBTQ Healthcare Equality Leader” designation from the Human Rights Campaign Foundation (HRC), which previously recognized the health system four times since 2014.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Canandaigua, New York
Year Founded
1904
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