Job Description

Job Type: Full- Time

Workplace Type Onsite in Springfield, VA

Clearance: Active TS/SCI clearance

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoW intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. Castalia Systems is seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Provides advice and training to end-users and less-experienced network personnel
• Identifies, analyzes, and resolves network incidents and problems.
• Provides network/equipment/specialized training and technical guidance.
• Determines network specifications, input/output processes, and working parameters for hardware/software compatibility.
• Knowledge of the associated hardware, software, and equipment associated with USBICES.
• Participates in special projects as assigned.
• Analyzes, administers and maintains voice, video, and/or data communications networks.
• Manages the usage and performance of voice, video and/or data communications networks
• Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements.
• Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents
• Maintains network security and ensures compliance with security policies and procedures.
• Participates in the development and implementation of network-related procedures and standards.
• Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
• Assists with development of third-party monitoring actions and procedures for network infrastructure.

Required Qualifications:

• 5+ years of experience and a BA/BS degree – may substitute additional years of experience.
• Must possess a completed CCNA certification.
• Must meet DOW 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment.
• Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.)
• Knowledge and experience with current Cisco IOS software and hardware features
• Ability to work efficiently in a fast-paced environment and multi-task while still ensuring high quality of work.
• Experience working directly with hardware vendors involved in the incident resolution process.
• Experience with various software systems and architectures, communications protocols: and network hardware devices.
• Experience with STIG patching, compliance and other security activities
• The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.
• Must be willing to work shift work.

Mandatory Skills:

• Cisco IOS Configuration
• Cisco Routing & Switching
• Security Technical Implementation Guide (STIG)

Desired Qualifications:

• Completed CCNA, CCNP ENCOR, CCNP Enterprise or Juniper Equivalents
• Knowledge and experience with VoIP/VTC collaboration systems
• Knowledge and experience with HAIPE-based encryption devices
• Knowledge and experience with Multicast and GRE Routing
• Knowledge of Virtualization technologies as they apply to networking: VMware, Citrix, and Microsoft
• Knowledge and experience with data center networking
• Experience troubleshooting ACLs, firewalls, and firewall rule sets
• Understanding of network virtualization

Desired Skills:

• Citrix
• Firewall
• High Assurance Internet Protocol Encryptor (HAIPE)
• Juniper JUNOS Network Operating System
• Microsoft and VMWare Virtualization
• VoIP Management

Physical Requirements/Work Environment

• Normal office environment but must be willing to work shift work.

Travel

Less than 5%.

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers’ needs and relevant technology, our team can bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with cutting-edge technology so it’s very evident when you compare us with anyone.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct