Job Description

Telecommunication District Manager

Retail Field

About Mosaic

Mosaic Sales Solutions, an Acosta company, is a full‑service marketing agency delivering impactful brand experiences for leading clients. Recognized by Ad Age as one of the Best Places to Work in Marketing and Media, we are continuing to expand our team in support of high‑growth client initiatives.

About the Role

The District Manager for a leading telecommunications provider, is responsible for leading and driving field execution, sales performance, and operational excellence across a defined district within the retail program. This role serves as the primary leader and coach for field sales representatives, ensuring consistent execution in a brand‑exclusive retail environment, achievement of sales and KPI targets, and delivery of a high‑quality customer experience.

The District Manager partners closely with National Field Leadership, Operations, and Analytics to monitor performance, manage labor, control expenses, and quickly adapt execution strategies to meet evolving program and client needs.

Contract: June 15 - December 31, 2026 (good possibility of extension)

Field Leadership & Execution

• Serve as the primary leader and point of contact for Field Sales Representatives within the assigned district

• Drive consistent, high‑quality execution across brand‑exclusive Verizon Value locations, ensuring adherence to program standards and client expectations

Performance Management

• Own district‑level sales, engagement, and execution performance, ensuring achievement of program goals and success metrics

• Implement corrective action plans and performance improvement strategies as needed, including coaching, retraining, and structured follow‑ups

• Monitor rep scorecards, sales results, attendance, and compliance metrics

Talent Management

• Lead interviewing, hiring, onboarding, and training of field sales representatives

• Ensure ongoing rep development through coaching, feedback, and reinforcement of selling behaviors

• Manage scheduling, timecard approval, and labor utilization to align coverage with business needs

Operational Oversight

• Maintain strong expense control and ensure adherence to all Mosaic/Acosta policies and procedures

• Ensure completion and accuracy of all required reporting, including field insights, performance trends, and operational risks

• Communicate program updates, execution changes, and best practices to the field in a timely and professional manner

Client & Retail Partnership

• Identify and escalate risks, “red flag” issues, rep fallout, or program challenges using solution‑oriented communication

• Share actionable field insights, opportunities, and recommendations with leadership and cross‑functional partners

Additional Responsibilities

• Participate in weekly leadership and team calls

• Support pilot testing, program enhancements, and future scale initiatives as required

• Perform other duties as assigned

• Bachelor’s Degree preferred.

• 4–5 years of experience in retail leadership, sales management, field marketing, or 3PL labor management.

• Proven experience interviewing, hiring, training, and managing field teams.

• Strong background managing performance in a metrics driven or sales‑focused environment.

• Strong leadership presence with the ability to motivate, coach, and hold teams accountable.

• Sales driven mindset with comfort managing to KPIs and performance goals.

• Excellent communication skills, both written and verbal.

• Analytical ability to identify trends, challenges, and opportunities in the field.

• Proven ability to adapt in fast changing environments while maintaining execution discipline.

• Highly organized, self-motivated, and able to work independently with minimal supervision.

• Proficient in Microsoft Office (Excel, Word, PowerPoint), email, and field reporting platforms.

Additional Requirements

• Home office with reliable broadband internet

• Valid driver’s license and reliable transportation

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, Dental, Vision, and Telehealth

• Basic Life Insurance and AD&D

• Voluntary Life Insurance

• Short Term and Long Term Disability

• Flexible Spending Account

• Health Reimbursement Account

• 401(k) match

• Legal Insurance

• Pet Insurance

• Employee Assistance Program

• Employee Discount Program

• Tuition Assistance Plan

• Paid Time Off and Company Paid Holidays

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
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