Posting number: 01044
Department: Emergency Communications
Job classification: Telecomunications Coordinator
Posting type: Open
Categories: 911 Telecommunications
Performs responsible technical work overseeing the Public Safety Communications operators.
Work is performed under regular supervision. Supervision is exercised over subordinate personnel.
Supervises the operation of the communications center.
Plans, and coordinates training for dispatchers.
Revise internal procedures related to the Communications Division.
Develops new programs and procedures in accordance with guidelines.
Prepares work schedule for personnel.
Reviews daily false alarm data and monitors number of false alarms per location.
Inspects daily E-911 call for data accuracy and reports findings to telephone company.
Checks all communications equipment to ensure proper operation and reports problems to the appropriate service contractors.
Inventories and orders division supplies.
Functions as a Communication Operator II on occasion due to personnel shortages.
Takes telephone calls concerning complaints, relays information to appropriate personnel and makes necessary reports.
Performs related task as required.
General Knowledge of procedures and regulations relating to the department.
Thorough knowledge of the technical and administrative aspects of Communications Division.
Ability to write clearly and concisely.
General knowledge of the geography of the City and location of the important buildings.
Ability to establish and maintain effective working relationships with the supervisors.
Co-workers, contractors, cooperating agencies and the general public.
Ability to employ team oriented problem solving techniques and to be an open motivational manager committed to continuous quality improvement.
Any Combinations of education and experience equivalent to graduation from high school and considerable experience in telecommunication systems.
Ability to obtain State Dispatchers Certification, VCIN Certification and Instructor's Certificate within one (1) year from the date of employment.
Ability to work in an office environment.
The City of Petersburg Values Veterans. We are an official V3 Certified Company.
The City of Petersburg is a proud partner with the US Army Partnership for Your Success PaYS Program
The City of Petersburg is an Equal Opportunity Employer. ADA requires the City of Petersburg to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Petersburg, Virginia, a city rich in history, is dedicated to providing superior services and promoting community pride. Petersburg is located in central eastern Virginia and is about 25 miles south of Richmond, the state capitol. The city is strategically located at the fall line of the Appomattox River. The city received its charter in 1748 and became a City in 1850. During the colonial period, Petersburg was the home of Fort Henry, and was the center for transportation and commercial activities. As the railroad developed in the 1830’s, Petersburg became a major transfer point. The city was also a key asset to Union plans during the Civil War to capture Richmond.. Now, Petersburg is home to Fort Lee and the United States Army’s Sustainment Center of Excellence.
