Boardroom Appointments - Global Human and Talent Capital

Telecom Engineer

Boardroom Appointments - Global Human and Talent Capital  •  Johannesburg, ZA (Onsite)  •  2 months ago
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Job Description

Required Experience:

  • Proven experience in fulfilling customer orders and implementing UCC solutions and products.
  • Specific experience with SIP Trunks, Hunt Lines, HPBX, MPBX, Contact Centre Solutions, WebEx, Operator Connect, Microsoft Teams (including Direct Connect), and Call Recording Solutions.

Technical Proficiency:

  • Experience with NetAxis APIO and BroadWorks.
  • Familiarity with Yealink and Polycom phones.

Required Certifications:

  • CCNA (Cisco Certified Network Associate)
  • Ribbon SBC (Session Border Controller) Certification
  • BroadWorks Certification
  • WebEx Technical Certification
  • Call Cabinet Training

Responsibilities:

  • Implement and configure UCC solutions for various clients.
  • Work closely with customers to understand their requirements and deliver tailored UCC solutions.
  • Integrate and troubleshoot SIP trunks, Hunt Lines, HPBX, MPBX, and Contact Centre solutions.
  • Set up and manage WebEx, Operator Connect, and MS Teams Direct Connect.
  • Configure and maintain Call Recording solutions.
  • Utilize NetAxis APIO and BroadWorks platforms effectively.
  • Ensure seamless operation of Yealink and Polycom phones within the UCC ecosystem.
  • Provide technical support and training to clients on deployed solutions.
  • Stay updated with the latest industry trends and technologies related to UCC.
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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