Job Description

Requisition IDreq37178
Working TitleTele-Counselor
Pay$12.50 Hourly
CampusMain - Albuquerque, NM
DepartmentAdmissions Office (085A)
Employment TypeStudent Employment
Student TypeStudent Employment
StatusNon-Exempt
Background Check Required
For Best Consideration Date7/21/2026
Position SummaryUsing a customer relationship
management tool, employees will conduct calling campaigns designed to provide
information to prospective and current students, solicit feedback, build
rapport, encourage enrollment, and document the history of their calls. Typically,
calls will take place between 5:00PM and 8:00PM, Monday through Thursday.
Positions are in Admissions Office and located at the Student Support Services
Center directly north of the Pit.
Minimum Qualifications
Preferred Qualifications

• Excellent customer service skills
  and phone etiquette.
• Strong organizational skills and ability to multi-task and
  communicate effectively both verbally and in writing while maintaining the
  highest level of customer service.

Application Instructions

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Please attach your resume when completing application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.