DrinkPrime

Tele collection Executive

DrinkPrime  •  Bengaluru, IN (Onsite)  •  6 days ago
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Job Description

Tele Collection Executive

Our Tele Collection Executive plays a vital role in ensuring timely payment collections while maintaining a positive customer experience. In a fast-paced and target-driven environment, this role involves communicating with customers through calls, emails, and chats to follow up on pending payments and resolve payment-related concerns.

What will you be doing?

  • Connect with customers regarding pending payments, overdue accounts, and payment reminders
  • Follow up consistently through calls, emails, and chats to ensure timely collections
  • Understand customer concerns related to payments and provide suitable resolutions or payment options
  • Negotiate payment commitments and ensure follow-up on promised payment dates
  • Maintain accurate records of customer interactions, payment commitments, and collection status
  • Coordinate with internal teams to resolve billing discrepancies or customer issues impacting payments
  • Ensure adherence to collection processes, compliance standards, and company policies
  • Achieve daily and monthly collection targets while delivering a professional customer experience
  • Maintain up-to-date knowledge of company policies, payment plans, and collection procedures
DrinkPrime

About DrinkPrime

About DrinkPrime

At DrinkPrime, we started with a personal challenge: How can we ensure access to clean, safe, and healthy drinking water?

As we delved deeper, we discovered that this issue extended far beyond us. Most of the water delivered in plastic cans is not fit for drinking, and less than 5% of Indians own a water purifier. What began as a personal problem soon turned into a mission to help millions of people across India access safe drinking water.

Founded seven years ago, DrinkPrime has grown from a simple idea to a trusted solution for over 3 lakh households across 9 cities in India. Our smart, tech-enabled water purifiers are designed to address the water quality challenges unique to Indian households, providing affordable and reliable access to safe drinking water.

At DrinkPrime, we are committed to making safe drinking water accessible for all. Join us in our mission to transform how people experience clean water.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Bangalore, IN
Year Founded
2016
Website
drinkprime.in
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