Job Description
Posting number: FY26-00676
Department: Public Libraries
Job classification: Teen Services Supervisor I
Posting type: Open
Categories: Library
Join the vibrant, community-minded team at Frederick County Public Libraries (FCPL)! We are seeking a creative, energetic, and visionary individual to become part of our team.
Located in Central Maryland between Washington D.C. and Baltimore, FCPL is a rapidly developing system of nine libraries and two bookmobiles. Our mission is to facilitate the public's freedom to explore, to invent, and to transform. FCPL connects people to ideas and to each other, helping to foster individual and community growth.
Exempt; full-time; 40 hours per week; varied workdays and hours within the FCPL operating schedule; full benefits; position is subject to system-wide reassignment
The Teen Services Supervisor I performs professional, supervisory, and program management work directing Teen Services operations within a branch library. The position develops and implements teen-focused services, programs, outreach initiatives, partnerships, and strategic priorities; provides specialized reference, readers' advisory, and information services; collaborates with branch and system-wide leadership to develop policies, procedures, and service models; promotes collections and services; and supports achievement of Frederick County Public Libraries' strategic goals. The position serves on the branch leadership team, represents Teen Services within the library and community, and may serve as Person-in-Charge as assigned. This position directly supervises assigned professional and paraprofessional Teen Services staff, including work assignment, training, performance monitoring, and evaluations.
NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception.
Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.
TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.
NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.
For more information, visit our benefits page on the Frederick County Government job opportunities webpage
Examples of duties
- Manage all operations of the Teen Services Department
- Assign responsibilities, direct, evaluate, train, and supervise and provide leadership to Teen Services staff
- Provide specialized reference and research service related to teens and young adults, including readers' advisory and information services
- Initiate new and original initiatives for Teen programming and services and provide leadership to staff for the same; develop, implement, and evaluate programs, outreach activities, workshops, and services that support community and patron needs
- Build relationships and partnerships with community organizations, businesses, and leaders for financial and advocacy support, outreach initiatives, volunteer engagement, and resource development
- Identify, pursue, and support grant opportunities, funding sources, partnerships, and special projects
- Develop and deliver age-appropriate programs, workshops, and training to support patron needs
- Market teen collections and services through traditional methods and social media, websites, and other digital communication platforms
- Create content for the teen section of FCPL's Website and Intranet and oversee creation of the same, including promotional materials and digital communications
- Develop, recommend, and monitor the services, policies and procedures of Teen Services working with other Teen Services Supervisors and in collaboration with the Youth Services Coordinator and other system-wide staff
- Develop strategic directions for the Teen Services Department in alignment with FCPL strategic plan and branch service priorities
- Lead or participate in system-wide planning for Teen Services or any other area as assigned, including committees, workgroups, and cross-functional initiatives
- Develop and present Teen Services training to FCPL staff and support staff development related to teen services, technology, and emerging trends
- Oversee staff development of informational brochures, book lists and other printed media and related promotional materials
- Provide reference, information, and readers advisory services to patrons of varied ages, abilities, and skill levels
- Manage departmental scheduling and statistics; compile and prepare reports, data, and other written work, records, and operational documentation
- Keep abreast and implement use of current technologies to enhance personal and branch efficiency as well as patron services
- Understand, support, and interpret departmental, FCPL and systems policies and procedures to staff and the general public
- As needed, serve as Person-in-charge
- Serve on Branch Management Team including representing interests of Teen Services
- May perform duties as a Notary Public, to include witnessing the signing of documents and verifying their authenticity.
- Actively support the values of Frederick County Public Libraries
- Represent the Library on internal and external committees and in meetings relating to teen services and youth services; participate on system-wide and branch teams
- Actively participate in local, state, and national library associations; attend seminars, workshops, and continuing education activities; maintain professional affiliations to keep abreast of current and emerging trends, innovation, technology, services, early literacy, spaces and other related areas of library planning and services
- Recruit, train, coordinate, recognize, and support volunteers assigned to Teen Services activities as operationally assigned
- Provide outreach services and represent FCPL at schools, community events, meetings, partnerships, and professional organizations
- Perform other related duties as required
To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.
Qualifications
The qualifications/requirements, knowledge/skills/abilities and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree from an accredited college or university
- Minimum of 3 years of professional or para-professional library work experience that includes 2 years in teen services
- Minimum of 1 year of experience supervising or managing staff
Substitutions for the above-listed required education and experience is a Master of Library Science (MLS) degree from an American Library Association accredited program with a Professional Public Librarian certification from the Maryland State Department of Education or the ability to obtain certification within 6 months of hire with an MLS degree and 1 year experience in teen services.
KNOWLEDGE, SKILLS AND ABILITIES
A successful incumbent operating in this role displays the following:
- Ability to obtain and maintain Library Associate certification from the Maryland State Library Agency plus willingness and ability to attend training sessions as applicable
- May require the ability to become a certified Notary for the State of Maryland within 90 days of hire
- Knowledge of the principles, practices and procedures used in a public library system
- Knowledge of marketing principles with ability to effectively apply them to a library setting
- Working knowledge of readers' interest and of books and authors, especially in teen literature
- Working knowledge of general and specialized reference materials and sources, and the most effective means to access information
- Working knowledge of social media tools and techniques, with the ability to effectively communicate in an online environment to engage customers via social media
- Knowledge of standard computer applications and devices including tablets/mobile devices, software applications and downloadable e-format materials
- Ability to effectively supervise, direct and evaluate the work of others including strong and effective training and development skills
- Ability to demonstrate effective leadership, positive attitude, flexibility, initiative and creativity in performing job duties
- Ability to effectively handle multiple priorities, assignments, and unanticipated emergencies with minimum supervision
- Ability to work effectively independent, cooperatively, and as part of a team
- Strong internal and external customer service ability including ability to exhibit patience, tact and courtesy working collaboratively in a team environment
- Ability to effectively create and analyze information, including written, statistical, and numerical data
- Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Ability to create and market high-quality programming in a fast-paced, deadline-oriented environment
- Ability to effectively organize work, determine priorities, make decisions and complete assigned duties with minimal supervision
- Ability to effectively train staff and patrons in the use of technology and specialized teen resources
- Ability to effectively interpret FCPL policies and procedures to patrons, community groups and professional groups
- Ability to develop and maintain effective working relationships with customers, co-workers and the general public, including the ability to effectively build relationships and partnerships with community organizations, businesses, schools and similar entities
- Ability to demonstrate flexibility, positivity, and good judgment
- Strong and effective spoken and written (English) communication skills, including the ability to effectively represent FCPL in the community through public speaking skills
PREFERENCE MAY BE GIVEN FOR:
- Current Frederick County Public Library (FCPL) Employee
PHYSICAL REQUIREMENTS / WORKING CONDITIONS:
- While working in this position, the employee is required to frequently sit, walk, lift up to 20 pounds, reach and perform repetitive motions; and occasionally push up to 40 pounds
- While working in this position, the employee is required to constantly work indoors
Supplemental information
- Failure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including termination
- Ability to provide own transportation to meetings/workshops and to various branch Libraries as needed
- Available for varied workdays and hours within the FCPL operating schedule
KIND OF EXAMINATION (may include):
- An evaluation of training and experience
- One or more interviews
- A pre-employment fingerprint supported background investigation
