Job Description

The Technology Technician is responsible for the installation and support of Product Link Technology and other equipment support within EM Services, with a primary focus on the Power Systems division.

Pay Type

Full Time, Permanent

Compensation

$59,025.00 to $73,782.50

The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available

As a Technology Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Demonstrates safe work and environmentally sound behaviors at all times in support of Toromont’s Health and Safety Policy, Programs, and initiatives.

• Schedules and performs Product Link installations and troubleshooting in the field.

• Conduct repairs to minimize downtime and reduce costs for the Customer

• Completes service reports and work order details efficiently

• Complete before failure CAT Service Letters

• Complete equipment inspections as required

• Perform maintenance inspections

• Perform after hours/on-call/overnight rotations and travel to assigned territories when required.

Must-haves for this role:

• Post Secondary Education (A Licensed Heavy Equipment Technician would be an asset).

• Highly safety conscious with solid experience with electrical and electronic troubleshooting

• Experience in the Heavy Equipment and Construction/Mining industries is an asset.

• Proficient in using basic hand and power tools (including multi-meter) for various maintenance and repair tasks

• Self-motivated with strong initiative, high integrity, and the ability to make independent decisions

• Customer Centric with excellent communication and interpersonal skills

• High attention to detail and analytical with excellent relationship management

• Effective time management and planning with the ability to quickly adapt to multiple and often changing schedules and priorities

• Organized with the ability to maintain a high level of customer service in a fast paced, deadline driven workforce

• Positive team player and proactive in delivering solutions with a sense of urgency

• Process improvement mindset with strong problem-solving abilities

• Well-developed computer skills and familiarity with Cat Systems would be an asset

• Willing and able to work flexible hours and travel extensively in support of business requirements

• A valid Full Class G Driver's License and clean Driver's Abstract

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Artificial Intelligence (AI)

Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.