Job Description

Please note that this posting closes at 3:00 pm on the date listed above.

If you have questions regarding this position, please contact Dale Pitkin, Technology Manager at (385)-646-4161 or email dkpitkin@graniteschools.org

Hours per week: 29

Job Title Technology Support Technician - HourlyDepartment Information SystemsSupervisor Technology ManagerSalary ScheduleESP (84)Lane Placement GFLSA Classification Non-exemptLast Review Date October 2025

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skills, training, education, responsibilities, abilities; the machines, tools and equipment used; background; and any licenses or certifications required. Physical, punctual, reliable, and predictable regular attendance is an essential job function to perform the essential duties and responsibilities of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Job Summary

The Hourly Technology Support Technician is responsible for assisting audio-visual, wiring, and computer repair specialists by completing assigned tasks, including but not limited to, installation, maintenance, and repair of a wide range of technology systems including audio-visual equipment, computer hardware, peripherals, and network infrastructure.

Essential Functions

• Provides support in installing, maintaining, and repairing AV systems, computer hardware, peripherals, and network cabling (LAN/WAN).
• Assists in preventive maintenance and upgrades to electronic and computer equipment.
• Troubleshoots and resolves hardware, software, and connectivity issues.
• Maintains accurate records of work orders, time, materials, and inventory.
• Collaborates with other trades and departments to complete projects.
• Ensures compliance with safety standards and building codes.

Non-Essential Functions

• Other duties as assigned

Required Education and Qualifications

• Requires a high school diploma or equivalent.
• Requires a current driver's license.

Required Prior Experience

• Not applicable.

Required Knowledge and Skills

• Basic understanding of low-voltage electrical systems, AV devices, and computer hardware.
• Must know and understand the workings of a variety of equipment (Chromebooks, Windows PCs, Macintosh, iPads, iPods etc.).
• Must be able to work with a variety of peripherals (CD ROMs, RAM, plotters, external disk drives, mice, printers, SMART Boards, UPSs etc.).
• Proficiency in the use of Microsoft Outlook for communication, especially email and calendaring.
• Requires strong organizational skills in prioritizing work requests and meeting the immediate needs of the educator in the classroom.

Assigned Decision Making

• Empowered to prioritize tasks and determine appropriate solutions under the direction of their immediate supervisor.

Interactions with Others

• Collaborates and interacts positively with students, educators, administrators, vendors, and other district personnel.

Supervisory Responsibility

• Not applicable.

Budget Responsibility

• Not applicable.

Working Environment

• Work takes place in a typical school or office environment.
• Work may occur indoors and outdoors, in various weather conditions.
• Work may include exposure to high locations, confined spaces, heat, noice, and chemicals.
• May require irregular hours or swing shifts.
• Tasks may involve extended periods of time at a keyboard or workstation.
• May experience stress due to emergencies and deadlines.

Physical Requirements

This list of essential and marginal functions and of physical requirements is not exhaustive and may be supplemented in accordance with the requirements of the job.

• While performing the duties of this job, the employee is regularly required to speak and/or hear.
• The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, and crouch.
• The employee is occasionally required to use hands to handle or feel objects and must occasionally climb or balance.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
• The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.