Job Description

Technology Specialist
Location: Flexible IT – 290 Motor Parkway, Hauppauge, NY
Employment Type: Full-Time
Level: Mid-Level
Salary: 45-75K/year, based on experience

Why Join Flexible IT?
At Flexible IT, you will work alongside a smart, capable team that values clear thinking, strong execution, and practical solutions. As a Technology Specialist, you will gain experience not just with technology, but with people—learning how to support clients in a way that is thoughtful, efficient, and impactful.

You will have the autonomy to manage your own work while knowing there’s support when you need it. We believe in giving people room to grow—technically and professionally. Whether you are improving your skill set, working directly with clients, or helping design better systems, the work you do here matters.

What You will Do

• Configure and support on-premises and cloud-based hardware/software
• Troubleshoot and resolve technical issues for clients
• Answer and address client inquiries, providing clear, helpful solutions
• Keep clients informed about the progress and status of their service requests
• Work with colleagues to deliver efficient and effective solutions

What We are Looking For

• 1–3 years of experience in technical support or IT services
• Experience working in an IT Managed Service Provider (preferred)
• Bachelor’s degree in a related field (preferred)
• Experience with Microsoft 365 and Azure environments
• Strong communication and problem-solving skills
• Ability to manage multiple tasks and prioritize effectively
• Comfortable working independently and in a team environment
• Valid driver’s license required

Why You will Like Working Here

• A team-oriented environment where your contributions are seen and appreciated
• Real-world experience that builds both technical and interpersonal skills
• The chance to work independently, take initiative, and see the impact of your efforts
• A company that invests in its people—with benefits and support that reflect that commitment

Benefits include:

• Flexible work environment
• Health insurance
• Paid time off
• Retirement savings plan
• Certification reimbursement for relevant industry certifications