Job Description

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 34 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

Responsibilities

• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed
• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

Requirements

Technical & Solution Knowledge

• Broad Technology Understanding: General understanding of enterprise technology, including software, infrastructure, cloud, and hybrid cloud solutions. Deep technical expertise is not required.
• IBM Portfolio: Familiarity with IBM technologies is preferred, including IBM Software, IBM Power, IBM Storage, IBM Cloud, Red Hat, and related solutions. Candidates with experience in other enterprise technology platforms who are eager to learn the IBM portfolio will also be considered.
• Cloud & Hybrid Cloud: Basic understanding of cloud concepts and how organizations use public cloud, private cloud, and on-premises infrastructure together.
• Business Acumen: Ability to understand customer challenges and connect technology solutions to business needs and outcomes.
• Learning Mindset: Strong interest in technology with the ability and motivation to quickly learn new products, solutions, and emerging technologies.

Sales Experience & Skills

• Experience: 1-3 years of experience in technology sales, business development, account management, or a related customer-facing role preferred. Exceptional candidates with less experience and strong potential will be considered.
• Relationship Building: Comfortable developing relationships with customers, IBM sellers, business partners, and technical teams.
• Consultative Selling: Curious and comfortable asking questions, understanding customer challenges, and working with technical resources to develop the right solution.
• Communication: Strong verbal and written communication skills with the confidence to engage customers and present ideas clearly.
• Self-Starter: Energetic, motivated, creative, and comfortable taking initiative to identify opportunities and develop new relationships.
• Team Player: Ability to collaborate with sales, technical, marketing, and partner teams while taking ownership of opportunities.
• Growth Mindset: Willingness to learn, accept coaching, develop technical knowledge, and grow into a broader sales role.

Education & Qualifications

• Education: Bachelor's degree in Business, Technology, Computer Science, Engineering, or a related field preferred. Equivalent professional experience will also be considered.
• IBM Experience: Previous IBM or IBM Business Partner experience is a plus, but not required.
• Certifications: IBM, Red Hat, cloud, or other relevant technology certifications are a plus but not required.

What We're Looking For

We are looking for a smart, energetic, and creative sales professional who wants to build a career in enterprise technology sales. This is not a senior sales position. The ideal candidate is curious, ambitious, comfortable learning new technologies, and excited about developing relationships and creating new business opportunities.

The role will cover the New York market and work across a broad portfolio that includes IBM Software, IBM Infrastructure, IBM Cloud, Red Hat, and related services and solutions.

Willingness to travel (~20%) to client sites as required

Personal attributes

• Communication: Exceptional presentation skills with the ability to explain technical concepts to non-technical decision-makers.
• Resilience: Strong problem-solving skills and the ability to navigate competitive and high-pressure sales environments.

Disclaimer

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.

Please note that all candidates have to be legally eligible to work in USA.

Any offer of employment will be conditional upon a criminal record check.

GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.