Job Description

Technology Resilience assurance co-ordinator to oversee and execute resilience testing and assurance activities for critical business systems. The role ensures operational continuity, compliance with regulatory standards, and the robustness of technology environments. The role holder will act as a trusted advisor to stakeholders, lead resilience initiatives, and execute rigorous validation frameworks to strengthen organizational technology posture.

The Role

• Champion the resilience testing and assurance strategy across the organization
• Support, plan and coordinate resilience tests, including:
  • Recovery strategy validation
  • Application and dependency testing
  • Regulatory required exercises
  • Evaluate systems meet Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
• Conduct control effectiveness reviews, identify gaps, and recommend remediation actions to strengthen compliance with technology risk standards.
• Maintain up-to-date reporting and resilience metrics / KPIs
• Support crisis management events as required, coordinating across technology, business, and governance functions.
• Foster a culture of continuous process improvement with a risk-aware mindset.

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The Requirements

• Experience in technology resilience, DR, risk assurance
• Excellent communication, both technical and non-technical, across multi-disciplinary teams.
• Analytical thinking and data-driven decision-making.
• Strong test planning and execution capabilities.
• Risk identification, assessment, and mitigation expertise.

WTW is an Equal Opportunity Employer