Strategic Alignment & Planning

• Define, prioritize, and plan the Technology portfolio to support business objectives, ensuring projects align with long-term strategy.

Portfolio Governance & Optimization

• Implement portfolio management frameworks, including evaluating project proposals, managing application lifecycles, andoptimizing the technology portfolio for maximum value.

Performance Monitoring & Reporting

• Track portfolio health, budget utilization, and progress, creating dashboards for senior management.

Resource & Risk Management

• Coordinate resource allocation across projects, manage dependencies, and mitigate risks, such as security threats or vendor issues.

Stakeholder Communication

• Act as a key liaison between IT teams, business units, and stakeholders, facilitatingcommunication and providing funding recommendations.

Business Relationship Management

• Develop and maintain constructive working relationships with internal and external stakeholders across functions and levels

Skills and Requirements

• Relevant experience leading complex technology projects or programs within an IT organization.

• Demonstrated ability to manage delivery across multiple teams, functions, and stakeholders.

• Experience overseeing initiatives from inception through implementation, ensuring alignment to strategy, scope, schedule, and quality expectations.

• Proven ability to work effectively with stakeholders at all levels of the organization, including senior business leaders and technology executives.

• Strong relationship management skills with a track record of influencing decisions, resolving conflicts, and driving alignment across teams.

• Senior-level stakeholder management experience, including preparation and delivery of executive-level communications.

• Solid understanding of the software development lifecycle (SDLC) and technology delivery practices

• Significant experience in Project, Program, or Portfolio Management roles with responsibility for cross-functional initiatives.

• Experience leading or supporting senior delivery or account management functions within IT.

• Demonstrated ability to translate business needs into actionable plans and to identify value-add opportunities across a portfolio.

• Experience working within or alongside outsourced IT arrangements, including coordination with system integrators and external vendors.

• Experience managing interdependencies, risks, financials, and resource constraints across multiple, concurrent initiatives.

Qualifications

Required:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field

• 5+ years’ progressive IT experience, including project/program management, strategic planning, or technical leadership.

• Understanding of ITIL, SDLC, project management methodologies (Agile/Waterfall), and IT governance standards.

• Strong analytical capabilities, financial acumen for budgeting, excellent communication, and stakeholder management skills.

Preferred: 

• PMP (Project Management Professional), PfMP (Portfolio Management Professional), or certifications in Agile/SAFe

Physical Requirements:

The physical requirements for this position include sitting, standing, bending, lifting, and moving intermittently during working hoursThese physical requirements must be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.