Job Description

The Technology Program Manager will play a pivotal role in governing and coordinating a complex technology transformation program. With a focus on Wealth Management, NBFC/Lending, Broking, and Depository Participant operations, the successful candidate will ensure effective delivery, risk management, and leadership visibility. They will act as a central point of contact, collaborating with various stakeholders, including Wealth Management leadership, technology teams, and implementation partners. The role demands strong expertise in program management, governance, and stakeholder management, with a proven track record in enterprise-scale delivery within the financial services sector.

• Own and manage the integrated technology program plan, coordinating across multiple business and technology workstreams.
• Ensure effective delivery and governance through Steering Committees, PMO reviews, project status meetings, and executive governance forums.
• Track milestones, dependencies, and critical path items, maintaining overall program health and visibility.
• Build and maintain RAID registers, ensuring timely mitigation, ownership, and closure of issues and risks.
• Coordinate with diverse stakeholders, including business, technology, and external partners, to facilitate seamless execution.
• Prepare executive-level dashboards, program status reports, and governance presentations for senior leadership.
• Monitor program budgets, resource allocation, and delivery commitments, ensuring efficient utilization and timely completion.
• Drive issue resolution and remove delivery blockers, facilitating timely decision-making to keep the program on track.
• Ensure delivery quality, regulatory compliance, and operational readiness across all workstreams.
• Foster a collaborative environment, leveraging strong communication, leadership, and facilitation skills.

• 15-18 years of experience in technology project or program management, with a proven track record of enterprise-scale delivery.
• Demonstrated expertise in managing complex transformation programs within Banking, Wealth Management, Capital Markets, or Financial Services.
• Strong proficiency in program planning, PMO governance, stakeholder management, and executive reporting.
• Experience coordinating multiple concurrent projects, cross-functional teams, and third-party implementation partners.
• Excellent communication, leadership, and facilitation skills, with the ability to present to executives.
• In-depth knowledge of Agile, Waterfall, and Hybrid delivery methodologies, and the ability to adapt to different environments.
• Experience in Wealth Management platforms, Capital Markets, Broking technology, NBFC/Lending platforms, and Depository Participant operations is preferred.
• Familiarity with India's regulatory landscape, including SEBI, RBI, NSDL/CDSL, and exchange/depository-related technology delivery and compliance.
• Understanding of CRM, digital platforms, relationship manager enablement tools, core financial systems, and back-office processing platforms.
• Knowledge of API-led integration, ecosystem connectivity, and enterprise architecture principles, as well as data migration and cutover planning.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.