Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The Technology Portfolio Specialist facilitates planning and reporting at the portfolio level within the IT organization. The role provides project management support and support for tools and processes owned by the Portfolio Delivery Office.

Essential Duties & Responsibilities:

• Facilitates project meetings, requirements gathering sessions, records minutes, documents decisions, documents requirements, and drives timely closure of action items
• Leads small internal IT projects from planning through launch, developing and tracking schedule, tracking project costs, and managing risk, with escalation as needed
• Facilitates resource planning and records resource plans as directed by resource managers and Directors within the organization
• Facilitates adoption of project management processes and methodologies for the IT community to ensure adherence to standards and processes
• Must be comfortable communicating with personnel at all levels of the organization
• Implements and modifies Project and Portfolio level dashboard and report templates in Smartsheet or other IT tools for status reporting and decision making
• Provide technical support and user admin functions for project management tools such as Smartsheet, monday.com, ServiceNow ITBM, Jira, Confluence, Asana, provisioning new users and helping to familiarize them with the use of the tools and methods
• Learn new IT tools administration, train others in tools, guide other technology tool admins, and develop solutions to support technology and business processes
• Provide process support for managers within the organization, facilitating the use of new templates, processes, and project intake
• Provisions new project templates and links them to the overall portfolio reporting system using ITBM and Smartsheet
• Build reports and dashboards within IT tools for various IT and business partners

KEY SKILLSETS:

• Has the ability to begin to build PMO, technology & business knowledge, and relationships
• Emerging communication skills; listening, verbal (at all levels of the organization) and written
• Ability to build strong relationships with cross functional working teams which may include contractors and third-party vendors
• Ability to develop quantitative and analytical abilities and problem-solving skills
• Builds strong trust & keeps commitments
• Beginning experience in facilitating others to achieve an outcome
• Strong commitment to teamwork, ability to work with direct and matrix resources from multiple cultural/ethnic backgrounds
• Ability to multi-task and meet deadlines; highly detail oriented, meticulous and creative
• Ability to prioritize competing opportunities and to lead through ambiguity and loosely defined goals
• A driven self-starter who thrives in a fast paced, rapid execution environment
• Demonstrated aptitude for being confident, poised under pressure, and decisive when working with leaders.
• Excellent time management skills, reasoning ability, analytical and problem-solving mindset

Experience and Education:

• B.S. or equivalent degree in bachelor's degree in business, IT, finance, accounting, economics or business administration or 2 years’ experience
• Prior knowledge of project management and IT policies, procedures and practices
• Knowledge of technology and workflow management tools including: Smartsheet, monday.com, ServiceNow ITBM, Jira, Confluence, Asana, Excel preferred

Work Location:

This position is based out of our Davie, Florida office within the IT Portfolio Delivery Office. Hybrid or remote work location may be considered.

Terms: Permanent placement.