· Provide first-level technical support to end-users, resolving hardware, software, and connectivity issues
· Install, configure, and update software applications on end-user devices
· Conduct hardware diagnostics and repairs on desktops, laptops, printers, etc.
· Manage Hyde Park’s servers and network infrastructure
· Administer and troubleshoot email system, network and internet connection, server’s software and hardware related problems
· Monitor LAN/WAN performance and availability providing second level support for all IT related issues
· Determine software and hardware requirements to ensure the availability and reliability of IT systems and services
· Install and configure computer hardware operating systems, applications, and IP phones
· Monitor and maintain computer systems and networks including troubleshooting for system and network problems, diagnosing and solving hardware/software faults.
· Set up new users’ accounts and profiles, deal with password issues, and support management in all IT related topics
Manage all IT assets including performing regular checks and maintenance on computer equipment, maintaining an up-to-date register of all equipment, and purchasing all IT requirements
Requirements
· Minimum 5 years of relevant experience.
· Bachelor`s degree in IT, Computer Science or any relevant discipline.
· Experience in computer hardware and software installing
Strong experience in servers management, security measures, and data protection
Established in 2011, Hyde Park Developments has become a leading private residential, leisure, and commercial developer in Egypt. Our story begins with a vision to create exceptional living spaces and vibrant communities. We are the developers of Hyde Park New Cairo, Business District, Garden Lakes, Tawny and Seashore.
Hyde Park New Cairo:
Hyde Park New Cairo, our flagship project, is strategically located in the heart of New Cairo, spanning 6 million square meters. This vibrant community offers homeowners a unique experience with various facilities, including Cairo's largest park, covering 600,000 square meters of lush greenery.
Business District:
Hyde Park New Cairo's Business District provides a prime location and state-of-the-art office spaces for startups to multinational corporations. The dynamic atmosphere fosters growth, offering pedestrian trails, recreational activities, and commercial facilities for a thriving work lifestyle.
Garden Lakes:
Garden Lakes by Hyde Park Developments in 6th of October presents contemporary living envisioned by Eklego Designs, strategically positioned near Gezira Sporting Club and Mall of Egypt. Immerse yourself in serene surroundings, panoramic views, and enhanced living experiences with amenities like walkable pathways and lakes.
Tawny:
Tawny by Hyde Park Developments epitomizes modern living with thoughtfully designed spaces. Nestled strategically, this 31-acre gated community is home to a limited collection of luxurious villas, all of which are surrounded by nature. Located in the heart of 6th of October near multiple key attractions.
Seashore:
Seashore Ras El Hekma by Hyde Park Developments redefines coastal living on the North Coast. Crafted by ESDA and SB Architects Florida, it features four elevated platforms with breathtaking views of the beach and pools, seamlessly integrating modern architecture with the natural beauty of the turquoise waters and lush landscapes.
