Job Description
Posting number: 10754-HR
Department: 0110 - City Planning
Division: 011001 - City Planning Commission
Job classification: Project Director
Posting type: Open
Categories: Administration
Technology Manager
The Technology Manager will serve as the lead of Information Technology for the Department of City Planning. This includes maintaining and managing all hardware, software, and communication (phone, email, website) needs for the department in collaboration with the City Department of ITS; conducting trainings and expanding use of relevant technology tools such as Office365, ArcGIS, and Accela to advance planning practices; providing data analysis and technology-related functions to support departmental initiatives and priorities; and managing staff with related roles.
Examples of duties
Under administrative direction, coordinates and supervises all phases of designated program and project development and administration. Assists with or performs special projects as assigned. Provides training and technical assistance within and outside of the department as directed. Prepares and delivers presentations. Plans, develops, and administers projects and programs within a work unit. Reviews and evaluates program/project impact. Identifies project resources, requirements, methods, impact, and techniques. Prepares funding proposals and government reports. Monitors program contracts for compliance with terms and specifications. Conducts field site visits as necessray. Performs other job-related duties as required.
Qualifications
Bachelor's Degree in Business/Public Administration or related field from an accredited four-year college or university is preferred. Three years of full-time paid progressively responsible management/supervisory experience in program and/or project development required. Should be proficient in computer and software applications (Microsoft Office Suites) and possess excellent communication and interpersonal skills. Valid State of Ohio Driver's License required.
Supplemental information
These duties will primarily align with the following three core areas:
- Systems & Technology Stewardship: Maintaining and improving the department's core technology, including ArcGIS, data, web tools, permitting systems, digital infrastructure, and associated hardware.
- Efficiency & Innovation: Identifying opportunities for the department to improve function and efficiency through technology tools and automations, and piloting emerging technologies when relevant, with a specific focus on improving permitting technology, identifying workflow choke points, and building internal tools and dashboards that make the team's work easier.
- Strategy & Representation: Helping shape the department's technology direction, educating and supporting the team on how to get the most out of available tools, improving how we engage residents through technology, and representing Planning on innovation matters to leadership, the Commission, and the public.
- Leadership and Management: Serving as the department’s liaison to the Department of ITS and managing staff with IT/process-related roles.
- This position will report to the Director of City Planning and may include additional duties as assigned.
Additional desired qualifications:
Ability to collaborate with a diverse range of colleagues, public agencies, private consultants, community organizations, and residents
Adept use of technology tools such as ArcGIS, Adobe Creative Suite, and file sharing platforms
Proven research, writing, oral, and graphic presentation skills
Experience with community engagement and/or community organizing
Effective communication skills and responsiveness
Ability to build consensus among diverse stakeholders around a clear vision for serving the city and its residents
Effective at building and maintaining interpersonal relationships
Understands and incorporates insights on contemporary urban issues, social justice, diversity, equity, and inclusion challenges
Passion for equitable community development and public service.
Commitment to inclusive engagement and neighborhood-based planning.
Ability to perform duties with tact, discretion, and confidentiality
Ability to work expeditiously in a deadline driven environment
Ability to set goals and develop strategies and schedules for meeting goals
Bilingual applicants encouraged to apply.
Information about the Team
The City Planning Commission envisions a thriving urban community resilient in the face of changing regional, national, and global conditions. The department is an advocate for the preservation and establishment of prosperous communities that are authentic and diverse, providing equitable access to the resources necessary for residents to thrive. We accomplish this by enhancing physical development, preserving the City’s history, and creating places for people that are healthy, sustainable and vibrant for current and future generations.
The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
