Job Description

Job Posting End Date

07-13-2026

Please note the job posting will close on the day before the posting end date.

The Manager of Developer Experience is responsible for the strategic direction, implementation, and operation of the enterprise DevOps tooling and platform services that enable modern software delivery across the organization.

This leader will oversee a team responsible for CI/CD pipelines, developer tooling, and integration with observability and security platforms. The role ensures standardized, secure, and reliable delivery processes while improving developer productivity and user experience.

The Technology Manager will partner closely with Engineering, Architecture, Security, and Operations teams to align platform capabilities with enterprise standards, drive tool rationalization, and support the organization’s transition to a scalable DevSecOps and observability-enabled operating model.

What you’ll do:

DevOps Platform Strategy & Ownership

• Lead the DevOps tools and platform portfolio, including CI/CD, developer tooling, testing platforms, and integrations
• Define and execute the roadmap for DevOps platform capabilities aligned to enterprise architecture and business priorities
• Drive standardization of pipelines, workflows, and tooling across engineering teams
• Evaluate, select, and rationalize tools to reduce redundancy and optimize cost

CI/CD & Pipeline Engineering

• Define and deliver standardized CI/CD pipeline frameworks (pipeline-as-code)
• Develop reusable templates and patterns across multiple technology stacks
• Ensure integration of pipelines with:
  • Security and quality gates
  • Artifact management platforms
  • Deployment strategies (e.g., blue/green, canary)
• Improve reliability, scalability, and performance of delivery pipelines

Observability & DevSecOps Integration

• Ensure DevOps platforms are integrated with enterprise observability tooling, including logging, metrics, and tracing capabilities
• Enable end-to-end traceability from code deployment through runtime operations
• Partner with Site Reliability Engineering (SRE), Security, and Architecture teams to implement telemetry and monitoring standards
• Support SLO-driven service monitoring and incident response processes

Platform Operations & Reliability

• Define and manage SLAs for DevOps platform services
• Ensure platform availability, performance, and resiliency
• Lead incident response and continuous improvement efforts for platform reliability
• Implement monitoring and alerting for DevOps tools and services

Developer Experience & Enablement

• Deliver a self-service DevOps platform that improves developer productivity
• Reduce friction in build, test, and deployment workflows
• Establish developer experience metrics (e.g., onboarding time, pipeline adoption).

Governance, Standards & Compliance

• Ensure adherence to enterprise architecture, SDLC, security, and compliance requirements
• Partner with Enterprise Architecture and Architecture Review Board (ARB) to enforce DevOps and observability standards
• Support compliance with corporate policies and regulatory requirements

What we’re looking for:

Education:

• Bachelor’s degree in computer science, engineering, business, or related technical field is required. An equivalent combination of education and related experience may be considered.

Experience:

• In addition to any experience required above, 8 or more years of technology experience; 4-6 years of direct supervision experience preferred.

Other Preferred Requirements:

• Experience with CI/CD platforms (e.g., GitHub Actions, Jenkins, GitLab CI)
• Experience managing enterprise developer tooling environments
• Strong understanding of DevOps, platform engineering, and software delivery practices
• Experience leading SRE or reliability teams.
• Experience with AIOps and automation frameworks.
• Background in DevSecOps, platform engineering, or site reliability engineering
• Familiarity with observability practices (logs, metrics, traces, SLOs)

American Electric Power (On-Site)

#LI-Onsite

#AEPCareers

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.