Job Description

What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative results.

Make an impact as we strengthen our Digital Collaboration practice in the role of Technology Educator. Join a growing team of technology enthusiasts who are passionate about helping people confidently adopt modern workplace tools, collaboration platforms, and digital ways of working.

As a Technology Educator, you will work closely with clients to understand their learning needs, build practical training experiences, and support successful onboarding, adoption, and long-term engagement with technology solutions. This role is ideal for someone who enjoys translating technology into clear, useful learning experiences that help people work smarter.

Responsibilities

Learning Strategy and Adoption

Support clients in adopting collaboration tools and digital workplace solutions by understanding how people work, where they need support, and what will help them build confidence with technology, including:

• Collaborate with clients to assess learning needs and design practical training strategies that support technology adoption and user success
• Leverage client insights to support onboarding, adoption, and expansion outcomes

Training Design and Delivery

Create and deliver engaging learning experiences that make technology approachable, relevant, and useful for different audiences and working styles, including:

• Develop engaging training materials, including session plans, job aids, quick reference guides, and supporting resources aligned to business objectives
• Facilitate dynamic training sessions, both virtual and in-person, that improve learner engagement, confidence, and knowledge retention
• Stay current with emerging technologies and platform updates to keep training content relevant and practical

Client Support and Continuous Improvement

Partner with clients and internal teams to deliver a smooth learning experience from planning through follow-up, while helping improve adoption services over time, including:

• Partner with internal teams, including Sales, to support pre-sales conversations and identify opportunities for education and adoption services
• Provide exceptional client support for education and adoption programs, ensuring a seamless customer experience
• Manage pre- and post-training communications, including follow-ups, feedback collection, and continuous improvement activities
• Contribute to the ongoing enhancement of learning assets, delivery methods, and adoption best practices

Skills and Experience

• 1–2 years of experience in a training, education, or technology adoption role
• Strong facilitation skills with the ability to engage diverse audiences
• Experience delivering both instructor-led and virtual/e-learning programs
• Excellent client service mindset with strong professionalism and communication skills
• Comfort with learning and adopting new technologies quickly
• Strong problem-solving, organization, and multitasking capabilities
• High attention to detail with a creative approach to learning design
• Background in education, instructional design, or related field is considered an asset

MyRewards@MNP

More than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.

Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible ‘Dress For Your Day’ environment and more!

This is a current opportunity with an ideal hiring range of $60k-$70k per year depending on experience and skills.

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!