MECCA Brands

Technology Delivery Engineer

MECCA Brands  •  Commonwealth of Australia (Onsite)  •  5 days ago
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Job Description

Technology Delivery Engineer
As we open more MECCA stores, strengthen our online presence and continue to enable our customers to look and feel their best, we have an excitingnewly createdopportunity for aTechnology Delivery Engineerto joinour growing IT team at MECCA, for a Fixed Term Contract Until late May 2028.

The role you could play:

Reporting to theTechnologyManager- Retail,youwill support the delivery ofnew technologyhardwareinto ourmany retail storesacross Australia and New Zealand

AsMECCA continues to grow and expand its store presence, you will manage new store rollouts from planning the requirements, liaising with vendors, and traveling interstateand/or overseasto ensure a smooth installation.You will also have the opportunity to work alongside ourevents team,managing their technical requirements for events andpop-upstores.To help supportourStoreteamsandourService Deskteam,you willbe responsible forthe creation and upkeep ofdocumentation, assetmanagementand drive process improvements.

We’verecently embarked ona technologytransformation and as a result,you’llhave the opportunity to be involved in transformation projects with exposure to some of the latest technologies in the market. You will gain the tech exposure and experience that will set you up for your career as you get to work with systems such asMicrosoftEntra, AWS/Cloudmigrationand SCCM across new store rollouts.

What you will bring:


We are looking for a passionateindividual,with strong prioritization and planning skills.Someone who can adapt and work simultaneously on projects,dutiesand tasks to guaranteetimelyresolution for the business and a positive customer experience.You will have the ability to work with Services Desk,RetailStores,and other departments to fulfil their needsand have experience managing external vendors.As a jack of all trades, you will be inquisitive, eager to ask questions as well ascommunicationyour concerns.

Youwill also beable todemonstrate

  • Experience and knowledge of Microsoft operating systems including Windows Server and Desktop

  • Knowledge of point-of-sale (POS) hardware and software

  • Knowledge of MAC/IOS systems will be highly regarded

  • Project Management experience

  • Problem solving, analytics and reporting skills

  • The ability to cope with ambiguity 

  • Proactive approach to working autonomously

  • The ability toeffectively communicate relevant issues and findings to the business

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

  • Professional development programs and first-classdigitisedlearning offering

  • Health and well-being initiatives

  • Reward and recognition programs

  • Access to bonus and incentive programs

  • Access to quarterly product allowance

  • Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brandsor @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/careers

MECCA Brands

About MECCA Brands

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day.

Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family.

Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz).

Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking.

Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Richmond, AU
Year Founded
1997
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