Job Description

Requisition Number: 103650

Infocenter Technology Consulting Intern (Summer 2026)

Location:

This is a hybrid internship opportunity based in our Charlotte, NC office.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As an Infocenter Technology Consulting Intern, you will join our 10-week, full-time, paid internship starting on June 1, 2026, working alongside ServiceNow experts on AI, automation, data, and integration use cases. We will count on you to support client and internal projects, translate business needs into ServiceNow workflows, and prototype solutions that modernize operations.

• Support requirements-gathering and solution design, translating needs into ServiceNow workflows and user stories.
• Explore and configure ServiceNow AI capabilities (e.g., Now Assist) using prompt and use-case best practices.
• Design and automate workflows with Flow Designer and IntegrationHub; contribute to low-code solutions.
• Use Update Sets and sound versioning practices to track and promote configuration assets across environments.

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Currently enrolled in an UNDERGRADUATE degree program with an anticipated graduation date of December 2026 OR May 2027
• Understanding of basic programming/scripting concepts and data structures (coding experience helpful but optional).
• Familiarity with AI-assisted productivity tools and interest in enterprise AI applications.
• Conceptual understanding of workflow automation, low-code platforms, or enterprise systems; basic ServiceNow fundamentals.
• Strong problem-solving, collaboration, and communication skills with a proactive learning mindset.

What you can expect

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Access to thriving and diverse Teammate Resource Groups (geo-specific).
• Hybrid work based in our Charlotte office during the internship program.
• Structured learning on ServiceNow releases, AI features, and best practices.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Charlotte || North Carolina (US-NC) || United States (US) || Early Career (Campus & Intern) || None || US - Charlotte, NC ||