Job Description

The Technology Consultant partners with customers to help design, implement, and optimize technology solutions that support business objectives. This role combines technical expertise with consultative engagement, working across stakeholders to deliver high‑quality outcomes and drive successful adoption of technology initiatives.

Responsibilities

Customer & Stakeholder Engagement

• Acts as a trusted advisor to customers throughout the lifecycle of technology initiatives
• Works closely with customer stakeholders to understand business challenges, goals, and requirements
• Communicates complex technical concepts in a clear, business‑focused manner
• Builds strong, long‑term relationships through effective collaboration and delivery

Technical Solution Delivery

• Contributes to the design and implementation of technology solutions aligned to customer needs
• Supports planning, execution, and delivery of projects across assigned accounts or engagements
• Applies technical expertise to help solve complex problems and unblock delivery challenges
• Ensures solutions are implemented following best practices and quality standards

Planning & Execution

• Participates in project planning, scope definition, and prioritization of workstreams
• Coordinates with cross‑functional teams (e.g. engineering, delivery, support, partners) to deliver outcomes
• Tracks progress against milestones and supports timely resolution of risks or issues
• Assists in identifying opportunities to improve efficiency, performance, and value realization

Collaboration & Knowledge Sharing

• Works collaboratively with internal teams and partner resources to deliver customer outcomes
• Shares insights, lessons learned, and recommendations to improve future engagements
• Escalates issues appropriately and contributes to continuous improvement initiatives

Industry & Solution Awareness

• Maintains a working understanding of relevant technologies, platforms, and industry trends
• Applies industry knowledge to support informed discussions and solution alignment
• Keeps skills current through training, certifications, and ongoing learning

Qualifications

• Experience in technology consulting, solution delivery, or a customer‑facing technical role
• Strong analytical and problem‑solving skills
• Ability to work across both technical and non‑technical stakeholders
• Comfortable managing ambiguity in complex project environments
• Effective communication, collaboration, and stakeholder management skills

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.