Blue Shield of California

Technology Business Management Specialist, Principal

Blue Shield of California  •  Oakland, CA (Hybrid)  •  9 hours ago
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Job Description

Your Role

The IT Applications Services team is seeking to hire a Technology Business Management Specialist, Principal. This is a vital role in developing strategies and strategic planning to support and implement the goals and interests of Stellarus and IT Applications. The Strategic Planning and Performance, Principal role will report to the Vice President, IT Applications. In this role you will be responsible for providing leadership and oversight to ensure coordinated planning and execution of activities necessary to achieve organizational objectives. The candidate will work with the leadership team on strategic business growth & innovation goals, talent management and employee engagement initiatives, internal and external interests, as well as advising leadership on matters that impact the business unit. This role also serves as a strategic advisor, execution partner, and operational integrator for the Vice President and IT Applications leadership team, translating strategy into governance, operating cadence, executive communications, leadership alignment, and measurable business outcomes.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

  • Be responsible for planning and implementation of complex programs spanning multiple business areas, projects, and initiatives where analysis requires evaluation of intangible variance factors.
  • Ensure strategic direction of programs is aligned to organizational goals and objectives.
  • Facilitate the annual strategic planning process, including business planning, forecasting, roadmap alignment, investment prioritization, and budget planning.
  • Work in conjunction with Finance partners to complete business planning and forecasting.
  • Manage budget planning as part of the annual budget cycle.
  • Serve as the primary liaison and integrator across business, Product, Engineering, Operations, Architecture, Finance, HR, external vendors, and the IT Applications leadership team to drive alignment, resolve dependencies, and advance strategic priorities.
  • Represent the Vice President and IT Applications leadership team in internal and external meetings as appropriate, ensuring continuity of decisions, leadership alignment, and accurate representation of organizational priorities.
  • Support IT Applications leadership in the management and implementation of strategic initiatives, including advancement of the Platform and Product operating model, operating model adoption, governance structures, decision rights, and cross-team engagement mechanisms.
  • Drive the leadership operating cadence, including executive reviews, decision forums, escalation pathways, follow-up tracking, and accountability mechanisms to ensure work progresses against organizational priorities.
  • Establish and manage executive governance processes, including leadership reviews, strategic planning forums, risk reviews, and decision-making bodies.
  • Develop executive communications and executive-ready materials that support leadership decision-making, organizational alignment, stakeholder engagement, and major business initiatives.
  • Identify emerging risks, delivery gaps, funding misalignments, stakeholder concerns, and operational friction; develop recommendations and drive timely leadership decisions.
  • Partner with Finance, HR, and leadership stakeholders on workforce strategy, hiring plans, organizational design, succession planning, vendor strategy, and investment trade-offs.
  • Establish and continuously improve dashboards, KPIs, reporting routines, and collaboration mechanisms that improve transparency, accountability, and operational performance.
  • Design and facilitate leadership workshops, planning sessions, and organizational forums that accelerate alignment and execution.

Your Knowledge and Experience

  • Requires a bachelor’s degree or equivalent experience.
  • Requires at least 10 years of prior relevant experience.
  • Exceptional verbal and written communication and program/project management skills, including the ability to communicate effectively at an executive level.
  • Ability to deal with highly confidential information and act as a liaison between leadership and internal/external stakeholders.
  • Ability to prioritize and manage work and trade-offs against critical project timelines in a fast-paced environment.
  • Strategic thinker who is self-driven, detail-oriented, organized, and capable of managing multiple programs simultaneously.
  • Thought leader and continuous learner who can drive innovation and continuous improvement.
  • Excellent influence and engagement skills in building alignment and accountability without formal authority.
  • Ability to build strong relationships and interact effectively across all levels of the organization.
  • Ability to work cooperatively and strategically with professional, technical, and administrative staff while integrating resources in a timely and organized manner.
  • Acumen to handle complex situations and multiple responsibilities simultaneously with urgency and professionalism.
  • Experience serving as a Chief of Staff, strategic advisor, business operations leader, or execution partner to senior technology leadership.
  • Demonstrated ability to translate strategy into execution, synthesize complex inputs, simplify ambiguity, and drive leadership alignment across diverse stakeholder groups.
  • Experience with operating model transformation, portfolio governance, investment governance, enterprise program delivery, or Platform/Product operating models.
  • Financial and business acumen, including experience with budget planning, forecasting, workforce planning, contract strategy, vendor management, and investment prioritization.
  • Strong facilitation skills and experience leading executive meetings, planning forums, decision reviews, and cross-functional working sessions.
  • Ability to exercise sound judgment, represent executive intent, and maintain continuity of decisions in highly visible leadership environments.

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Blue Shield of California

About Blue Shield of California

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. The health plan is a tax paying, nonprofit, independent member of the Blue Shield Association with nearly 6 million members, over 7,500 employees and more than $25 billion in annual revenue.

Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. The company has contributed more than $60 million to Blue Shield of California Foundation in the last three years to have an impact on California communities.

For more news about Blue Shield of California, please visit news.blueshieldca.com.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Oakland, California
Year Founded
1939
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