Job Description

Technology Business Administrator

About Us:

Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 3000 team members; consistently strive to make a difference in the communities we serve.

About the Role

We’re looking for a highly organised and collaborative Technology Business Administrator who thrives in a supportive, team-oriented environment.

This role is perfect for someone who enjoys bringing structure, clarity, and positive momentum to complex processes. You’ll play a key role in supporting digital contract lifecycle activities, improving procurement workflows, and ensuring our teams and vendors stay connected, informed, and set up for success.

You’ll be working closely with a wide range of stakeholders, helping create smoother ways of working while ensuring our technology investments are well-managed and deliver real value.

What You’ll Be Doing

Supporting Contract & Procurement Processes (50%)

• Coordinating contract administration and renewals across Digital
• Creating and managing purchase requisitions and purchase orders (POs)
• Keeping documentation, registers, and systems accurate and up to date
• Partnering with stakeholders to ensure smooth, timely processes

Keeping Things Running Smoothly (20%)

• Maintaining contract records and preparing clear, useful reports
• Supporting compliance with processes in a practical and approachable way
• Communicating updates and managing priorities collaboratively
• Helping teams stay organised and on track

Managing Telco Expenses (20%)

• Overseeing telecommunications billing and invoice processing
• Acting as a go-to person for telco-related queries and improvements
• Identifying opportunities to simplify and improve processes
• Bringing visibility and clarity to usage and costs

Contributing to Commercial Outcomes (10%)

• Supporting cost management across OPEX & CAPEX
• Assisting with vendor relationships and ensuring value for money
• Helping track and report on financial performance

About You

You’re someone who enjoys bringing order to complexity, supporting others, and making processes easier and more effective.

Your Experience

• Experience with procurement, purchase orders, and invoicing processes
• Familiarity with SAP (or similar systems) for PRs, POs, and invoicing
• Exposure to telecommunications billing or expense management
• Strong data handling and reporting skills (e.g., Excel)
• Understanding of IT or service management environments (ITIL desirable)

Qualifications

• Tertiary qualification in IT, Business, or a related field (or equivalent experience)
• ITIL Foundation (desirable, not essential)

Why you should come and work for us

Our people are our greatest strength and inspiration so having various flexible working options, paid parental leave and leave purchase plans amongst many other benefits are key foundational elements on which we have built our success. We are passionate about what we do and we are proud of who we are. Safety is the cornerstone of our organisation and respect for community and country is the keystone that locks in place our Group Values.

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

We are committed to developing a diverse and inclusive workforce that reflects the communities we are part of. We welcome applications from people of all ages, backgrounds, abilities, and identities. At Jemena, you belong.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check. Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.