Engineering Group

Technology Anlayst

Engineering Group  •  New Delhi, IN (Remote)  •  2 hours ago
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Job Description

Engineering Industries Excellence is looking for a Junior Developer – Application Support to join our technology team. The ideal candidate will have hands-on experience in C#, .NET, SQL, and JavaScript, along with exposure to application production support, troubleshooting, incident management, and bug fixing.

The candidate will be responsible for supporting business applications, investigating technical issues, resolving defects, and working with development and business teams to ensure application availability and smooth day-to-day operations.

Key Responsibilities

  • Provide L1/L2 application support for .NET-based business applications.
  • Monitor applications and respond to incidents, service requests, and production issues.
  • Analyze application issues and perform root-cause analysis (RCA).
  • Troubleshoot and resolve issues related to C#, .NET, SQL, and JavaScript applications.
  • Write and execute SQL queries for data validation, troubleshooting, and issue resolution.
  • Investigate application errors, logs, database issues, and integration failures.
  • Perform bug fixing, minor enhancements, and application maintenance.
  • Work closely with development, QA, infrastructure, and business teams to resolve technical issues.
  • Support application releases, deployments, and post-production validation.
  • Participate in incident/problem management and ensure issues are resolved within agreed SLAs.
  • Prepare and maintain technical documentation, troubleshooting guides, and knowledge articles.
  • Identify recurring issues and recommend improvements to application stability and performance.
  • Support testing activities including SIT/UAT and regression testing when required.

Required Skills

  • Hands-on experience with C# and .NET/.NET Framework.
  • Good understanding of SQL and relational databases.
  • Working knowledge of JavaScript.
  • Experience in application/production support.
  • Ability to troubleshoot application and database-related issues.
  • Understanding of SDLC and software/application maintenance processes.
  • Knowledge of REST APIs/web services would be an advantage.
  • Exposure to ticketing tools such as ServiceNow, Jira, or similar tools is preferred.
  • Basic understanding of Git/source-control tools is desirable.

Candidate Profile

  • 1–3 years of experience in .NET development/application support.
  • Strong troubleshooting and analytical skills.
  • Good communication and coordination skills.
  • Ability to work with technical and non-technical stakeholders.
  • Comfortable working in a production support environment.
  • Willingness to learn new technologies and business applications.
  • Ability to work independently as well as part of a team.

Preferred Profile

Candidates who have worked as:

  • Junior .NET Developer
  • Application Support Engineer
  • Production Support Engineer
  • Software Support Engineer
  • Application Support Analyst
  • Junior Software Engineer

and have hands-on exposure to C#, .NET, SQL and JavaScript would be suitable.

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Engineering Group

About Engineering Group

Engineering Group is the Digital Transformation Company, leader in Italy and expanding its global footprint, with around 14,000 associates and with over 80 offices spread across Europe, the United States, and South America and global delivery.

The Engineering Group, consisting of over 70 companies in 21 countries, has been supporting the continuous evolution of companies and organizations for more than 40 years, thanks to a deep understanding of business processes in all market segments, fully leveraging the opportunities offered by advanced digital technologies and proprietary solutions.

It integrates best-of-breed market solutions, managed services, and continues to expand its expertise through M&As and partnerships with leading technology players. The Group strongly invests both in innovation, through its R&I division, and in human capital, with the internal IT & Management Academy.

Engineering is a key player in the creation of digital ecosystems that bridge the gap between different markets, while developing composable solutions that ultimately foster a continuous Business transformation.

In 2025, Engineering has achieved the Top Employers Italy certification, the result of a significant growth process for the company, which is constantly committed to enhancing HR policies to create a work environment centered on the well-being of people.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Roma, IT
Year Founded
Unknown
Website
eng.it
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