This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.
The Technology Analyst II role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst II’s will make significant contributions to supporting cost containment and supply chain optimization for the Practice, orchestrating supply management system initiatives, process automation and bringing innovation to Mayo Clinic. Additionally, Analysts will train, advise and mentor SCM staff to promote an end-to-end digital supply chain. The role is expected to have an intermediate background in supply chain, finance, engineering or healthcare, with expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management. Analysts need to be skilled in process improvement, innovation, project management, and application support and/or configuration experience with SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses. Analysts must exhibit initiative and organizational skills, as well as possess ability to inspire trust and confidence, communicate effectively with internal and external audiences and demonstrate ability to maintain outstanding customer relations. Requires individual who is motivated, can effectively multi-task, and handles ambiguity well. Role responsibilities include being an active member of applicable systems teams (e.g. project teams, coordination, and/or functional areas for business) to sustain long-term goals through consultation, process improvement and digital transformation. Supply Chain Management (SCM) Technology Analysts must stay abreast of current industry trends and establish new methodologies for data driven processes and digital enablement. Additionally, Analysts on the team will be responsible for maintaining the project portfolio, advising on strategic initiatives and tracking the value. May be asked to participate in industry advisory and/or user groups. Must be articulate in both oral and written communications, including presentations with the ability to logically translate and disseminate technology insights to non-technical stakeholders.
Incumbent is accountable for the effective implementation of the Quality Management System (QMS) and will serve as a subject matter expert in the policies, processes and procedures of the QMS. Ensures compliance with institutional, departmental and external regulatory and accreditation requirements, and provides HTM leadership with key quality indicator data and recommendations for improvement.
Bachelor's Degree and a minimum of 6 years' relevant experience in health care, engineering, analytics, finance, supply chain or information systems; certifications may be considered in lieu of experience; or Master's degree in health care, data management, data science, information systems or business with 4 years' relevant experience in noted areas; certifications may be considered in lieu of experience; or a H.S. diploma with 10 years' relevant experience in noted areas.
Demonstrated organizational skills with the ability to function independently required. Professional and culturally astute communication skills (both written and verbal) are required, including ability to generate and deliver executive-level presentations. Highly developed understanding of Finance and/or SCM end-to-end business processes; including systems utilized. Demonstrated abilities in business process improvement, innovation and planning. Preference will be given to candidates with experience supporting an ERP system, integrated systems, and/or using modern analytics and automation tools, SQL or similar tools. Advanced knowledge of Microsoft applications including Excel, Word, Visio and Outlook. Ability to work in a team environment and develop constructive working relationships with others. Skilled in agile methodologies and tools. Demonstrated abilities in developing relationships with colleagues, customers, executives and vendors in order to influence, facilitate and enhance SCM best business practices. Strong investigational skills, shows attention to detail, accuracy and ability to manage and prioritize multiple tasks. Solid customer-service and/or business consulting skills. Capable of being persuasive and able to lead teams through significant change. Mayo Quality Fellows Silver and Gold Certification, Lean/Six Sigma, BA, PMP, CPA preferred.
Preferred Qualifications
Quality systems experience required. In-depth understanding of quality management concepts and regulatory/accreditation requirements. Experience and/or participation in internal/external audit or inspection process required.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
