Job Description

About ace

ace is a post-digital advisory firm. We work with senior leaders across financial services and technology is help them move beyond incremental digital transformation and toward genuine structural advantage.

Our work sits across strategy, operating model, innovation, technology, AI, resilience, and large-scale change. We combine rigorous advisory thinking with sharp commercial instincts and a strong point of view on where the market is going next.

We are building a different kind of firm: intellectually serious, commercially credible, and designed to help clients navigate the shift from digital ambition to post-digital performance.

The role

We are looking for an ace Senior Manager to operate as a senior leader in the business and a close partner to the Founder & CEO.

This is a high-trust, high-autonomy role for someone who can move fluidly between client delivery, business development, strategic problem-solving, and firm-building. The successful candidate will act across selected priorities: leading workstreams, shaping proposals, supporting client relationships, helping grow accounts, and contributing to the build-out of ace as a distinctive advisory business.

This role would suit someone with the instincts and judgement of a seasoned management consultant or technical business analyst, but with broader range: someone comfortable in the room with senior clients, credible in delivery, commercially aware, and excited by helping build a modern advisory firm from the inside out.

A passion for post-digital technology is essential. We support clients from advisory to delivery across a range of emerging technologies, including artificial intelligence, distributed ledger technology, cloud and quantum computing.

Responsibilities:

1. Lead and strengthen client delivery

• Step into live client engagements across strategy, transformation, innovation, AI, operating model, governance, and technology change

• Structure complex problems quickly and turn ambiguity into clear workplans, hypotheses, and executive-ready outputs

• Lead or support workshops, stakeholder interviews, workstream management, and synthesis of findings

• Produce high-quality client materials, including proposals, diagnostic packs, executive briefings, target-state recommendations, and implementation considerations

• Operate as a senior, trusted presence with clients, with the judgement to know when to lead independently and when to escalate

2. Act as a partner to the CEO

• Partner closely with the Founder & CEO across internal and external priorities

• Help convert strategic intent into action across the business

• Provide leverage on fast-moving priorities, from client opportunities and delivery challenges to internal operating decisions

• Bring order, pace, and high standards to a broad and evolving agenda

• Be a trusted sounding board on how ace grows, positions, and executes

3. Support commercial growth and account development

• Help shape proposals, statements of work, capability decks, and pitch materials

• Contribute to business development activity across existing and prospective accounts

• Spot opportunities to expand client relationships and connect immediate work to broader strategic value

• Support commercial conversations with confidence, including framing scope, outcomes, and the value of ace’s work

• Work across accounts to ensure ace is seen not just as a delivery partner, but as a strategic thought partner

4. Build ace as a business

• Contribute actively to how ace scales, including internal processes, standards, ways of working, and operating rhythm

• Support initiatives across marketing, PR, thought leadership, events, partnerships, and brand-building

• Help codify propositions, methods, reusable assets, and intellectual property

• Contribute to hiring, team development, and people management as the business grows

• Play an active role in shaping the culture and quality of the firm

5. Champion ace’s point of view

• Be genuinely interested in post-digital themes and how emerging technologies are changing financial services and adjacent markets

• Help develop ace’s external voice through ideas, insights, market commentary, and thought leadership

• Stay close to industry shifts and translate them into relevant client conversations and commercial opportunities

• Represent ace with credibility, curiosity, and substance in the market

Requirements

We are less interested in someone who fits a narrow template, and more interested in someone with the right combination of judgement, capability, ambition, and range.

Core experience

• Significant experience in consulting, transformation, strategy, technical business analysis, programme leadership, or a related client-facing role

• Strong track record of operating in complex environments, ideally within financial services and technology

• Experience producing high-quality executive materials and structuring ambiguous problems

• Confidence engaging senior stakeholders and managing work across multiple priorities

• Commercial awareness and comfort contributing to proposals, account growth, and client development

Capabilities

• Excellent written and verbal communication

• Strong problem-structuring and synthesis ability

• Passionate about technology, and literate in technical frameworks and processes

• Highly organised, dependable, and able to switch context without losing quality

• Comfortable moving between detail and big picture

• Able to work with pace, discretion, and sound judgement

• Strong stakeholder instincts: credible, calm, sharp, and low-ego

Mindset

• Excited by building, not just delivering

• Curious about technology, AI, and post-digital change

• Genuinely motivated by helping shape a business, not just completing tasks within one

• Willing to operate with ambiguity and ownership

• High standards, strong initiative, and no need for heavy management

• Energetic, adaptable, and pragmatic

Benefits

Length: Initial FTC, likely to become permanent

Salary: To be discussed, depending on experience