Practice Group / Department:
Innovation and Legal Transformation
Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service.
With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next.
Because while individuals can do well, together we achieve something extraordinary.
The Role
The Technology Adoption Lead will play a central operational role in embedding legal technology tools, including generative AI, into everyday legal practice. The position involves working directly and consistently with lawyers to accelerate adoption, build confidence, and integrate technology into matter workflows. This is a hands‑on role that requires close collaboration with legal teams to identify use cases, design prompts and workflows and support behavioural change.
The successful candidate will have previous experience working in a law firm and an understanding of legal workflows. The role will be aligned to one of the firm’s core practice areas (Banking, Corporate, Disputes), subject to prior experience, and will report to the firm’s Legal Technology Manager based.
About the Team
The IDT team forms part of the firm’s broader legal transformation function and works across the EMEAPAC region. The team collaborates closely with the Legal Project Management team (LPM), the Legal Services team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM).
The legal transformation function aims to enhance the lawyer experience, improve client outcomes, and strengthen financial performance by identifying opportunities to use technology, new delivery models and improved ways of working.
About You
You have experience working in a legal environment and a strong understanding of legal work, processes, common challenges, and client expectations. You have experience supporting the adoption of new technologies, including generative AI, and understand how they can improve service delivery. You have strong communication and presentation skills and the ability to translate technical concepts into accessible guidance for legal and business audiences. You are proactive, thrive working in a fast‑paced environment, and enjoy building relationships and contributing to cultural and behavioural change.
Key Responsibilities
AI Adoption and Workflow Integration
Training and Capability Building
Collaboration and Relationship Building
Key Skills and Experience
#LI-JC1 #LI-Hybrid
To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here
We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here
Norton Rose Fulbright provides a full scope of legal services to the world’s preeminent corporations and financial institutions. Our global law firm has more than 3,000 lawyers advising clients across more than 50 locations worldwide, including Houston, New York, London, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg, covering the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We are recognized for our client service in key industries, including financial institutions; energy, infrastructure and resources; technology; transport; life sciences and healthcare; and consumer markets. Our sector focus extends across our locations and gives us the ability to transcend traditional law firm boundaries, allowing our lawyers to interconnect and share knowledge across jurisdictions, practice groups and regulatory fronts to provide an integrated and streamlined service globally. Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.
