WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Provide expertise to leverage digital optimally for practical & implementable solution i.e. solution is in line with respect to business objectives, scale and volume.
Identify necessary pre-requisite & limitations for digital implementation & establish ease of integration of digital solutions.
Drives short, medium & long term implementation plans with prioritized digital initiatives.
Work with Process/Domain SMEs to come up with Digital Roadmap & Weave Digital across the Overall E2E transformation Road map.
Leads sessions on developing AS-IS understanding for digital: As-Is Digital footprint and capabilities through SME interviews, Qualitative and quantitative data analysis for building.
Experience in RPA or Machine Learning, platform implementation, HyperautomationHelps in demonstrating applicability of proposed digital solutions.
Leads sessions & drives developing necessary Digital solution hypothesis and rationales for To-be Roadmap.
Drives maximizing the opportunities for digital & automated solutions as part of an overall transformation should have experience managing hackathon/idea generation.
Progressive experience in production support, intelligent automation.
Should be a value architect & Innovation manager for any domain/Industry.
Strong understanding of underlaying technology, solutioning, rationale of selected and proposing solution components.
End to end solution. I
nsurance domain knowledge is must but experience in UK insurance domain knowledge would be preferred
Bachelor’s Degree
WNS, part of Capgemini, is an Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
