Job Description

Provides virtual observation of selected patients to promote and protect the patient’s safety as directed and in accordance with BMHCC policies and procedure. Performs other duties as assigned. Works under supervision of a nurse manager and under direct supervision of shift leader.

Job Responsibilities:

•Remotely and continually observes multiple patients for the purpose of identifying behaviors which are

potentially hazardous to patient or others.

•Identifies safety concerns, documents safety-related observations and communicates patient’s needs and

concerns to nursing unit staff.

•Recognizes and verbally intervenes / interacts with patient in a professional and compassionate manner

to redirect behavior that leads to potential or actual threat to patient’s safety. Immediately alerts nursing staff when physical intervention is required.

•Accurately documents observations, interventions, and events in tele-sitting software according to

defined procedures.

•Participates in ongoing educational activities.

•Completes assigned goals

Minimum Required:

1 year experience in a healthcare role requiring direct, professional and compassionate communication with patients and families. (Nursing home, skilled nursing facility, hospital, home care, phlebotomy, transporter, etc…)

High-School diploma or GED; skilled in communicating clearly and effectively using standard English in written, oral and verbal format. Skilled to record information acurately and as necessary to perform job duties.

Ability to sit for long periods, focus, multi-task and observe multiple patients at one time. Computer literacy, critical thinking skills, assertive, organized, professional, clear speaking voice over microphone.

Preferred/Desired:

Approved Nursing, medical assistant or other allied health course is preferred.

Bilingual/multilingual desired.

Knowledge of medical technology desired