Job Description

Job Location: El Paso - El Paso, TX 79907
Position Type: Full Time
Salary Range: $17.00 - $20.00 Hourly

Job Shift: Day
Job Category: Installation - Maint - RepairWHO WE ARE:
Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology.  For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs.
Are you looking for an exciting new career?  Are you good with networking, wiring and hand tools?  Do you like to stay active?
This may be the role you have been looking for!
Micro Market Technician
Location: El Paso
Employment Type: Full-time
Job

Summary:
The Micro Market Technician is responsible for maintaining, servicing, micro markets equipment to ensure optimal performance, cleanliness, and customer satisfaction. This role combines technical troubleshooting and customer service to keep market locations fully operational and appealing.
Key Responsibilities:
- Service and maintain micro market kiosks, components, coolers and freezers
- Troubleshoot and repair hardware and software issues on kiosks and payment systems
- Install and set up new micro market locations and equipment
- Monitor market performance and report issues or opportunities for improvement
- Perform routine cleaning to maintain professional appearance
- Maintain accurate service and inventory records on market parts, coolers and spare kiosk
- Follow safety procedures and company policies

Qualifications:
- Basic mechanical and technical troubleshooting skills
- Comfortable using kiosks and software systems
- Ability to lift up to 75 lbs and perform physical tasks
- Valid driver’s license and reliable transportation
- Strong customer service and communication skills
- Attention to detail and time management
- Experience in micro markets, or field service is a plus
- Basic IT or networking experience is a plus
- Refrigeration or electrical repair background is a plus

Work Environment:
Field-based role requiring travel to multiple customer locations in El Paso and surrounding area
Benefits include:  Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information.
WHAT WE LOOK FOR:
- A high school diploma or equivalent
- Computer networking and/or electrical background, either from previous work experience or formal training
- Willingness to work in non-climate controlled shop environment
- Willingness to travel to client locations to service equipment and install Micro Markets
- Integrity, Innovation, Responsible, Growth oriented, Detail oriented
- Ability to create and enforce resolutions quickly
- Strong communication skills
- Ability to manage several tasks at once
- Strong client relations skills