Key Responsibilities
· Strong aptitudes in use of diagnostic systems,
problem solving and ability to develop practical solutions to resolve technical
problems.
· Provide rapid, needs-based solutions to
technical problems.
· Avoid repeat repairs and breakdowns through
systematic diagnosis and job processing.
· Assist customers by articulating service advice
when diagnosing technical problems.
· Follow up with the status of work performed on a
customer's vehicle.
· Support the Workshop Manager when resolving
technical problems.
· Support the Workshop training with internal
training.
· Support and communicate with Service Advisors when
diagnosing technical problems.
· Pass on knowledge and experience to other
service technicians.
· Be courteous and professional when interacting
with customers
· Direct and lead team for daily work
· Other tasks will be assigned by line manager.
Education Knowledge and Requirements
· · 2 years' experience with Automotive repairs
· · Good communication, behavior team spirit, and
interpersonal skills
· Good talent of leadership and management team
· Be responsible and accountability on own job
· Computer (Word, Excel, internet ...)
· Diagnosing technical program
· Be able to use English language as daily work
As a global solutions provider across the automotive, equipment, engineering, financial leasing and hospitality industries, we boast a robust operational presence that spans 16 countries.
For almost 40 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance.
Offering innovative mobility solutions, our automotive unit also specializes in customizing solutions to your specific needs. With our ever-growing presence across the globe, we are committed to making the world’s leading automotive and equipment brands as accessible to our customers as possible.
At RMA, we are not only passionate about creating and enhancing communities with sustainable living and renewable energy solutions but also empowering customers with agricultural equipment and customized financial solutions to transform and scale their businesses. Beyond the intersectional worlds of agriculture and engineering, we also bring international food brands and diverse dining experiences to life for our customers.
