Job Description

Technician - New Street

Application Deadline: 5 November 2026

Department: Fleet

Employment Type: Permanent - Full Time

Location: Birmingham New Street

Reporting To: Jo Turner

Compensation: £51,015 / year

Description

Join WM Trains as a Technician at our New Street location and play a key role in keeping our fleet safe, reliable, and ready for service. Working independently and as part of a team, you will carry out the maintenance, repair, overhaul, and modification of rolling stock to approved standards, helping to deliver a dependable train service for our customers and communities.

Key Responsibilities

• Complete the servicing, maintenance, repair, overhaul and modification of traction and rolling stock.
• Carry out planned preventative maintenance on rolling stock to laid down specifications.
• At all times ensure compliance with local, company and industry safety procedures and regulations including local operating and depot protection procedures.
• Where competent, attend to In Service Failures and undertake the duties of Designated Person as required.
• Apply depot protection for self and others, and to where required act as Designated Person ensuring that a safe system of work is in place for self, other fleet staff, contractors, visitors, passengers, public and train crew.
• Ensure the accurate completion of work records to include the generation of, completion of and sign off of work as complete and compile records of all work done in accordance with local instructions, to include use of any electronic Maintenance Management System. If required compile technical reports relating to work carried out.
• Adhering to Stores Procedures when using material. and to ensure cost effective use of said materials to include use of any electronic Maintenance Management System.
• Ride units in service to gain insight into unit condition as required or directed.
• Ensure compliance with processes and procedures in respect of the Health and Safety, Quality and Environmental Management Systems.
• Drive company road vehicles as required in the execution of duties.
• Where applicable instruct new entrants, apprentices, contractors and visitors, on maintenance procedures, act as mentors as required.
• Operate powered plant equipment as required.

Skills, Knowledge and Expertise

• Completed appropriate apprenticeship or hold relevant qualifications in electrical / mechanical engineering as specified by current company policy.
• Knowledge of West Midlands Trains maintained rolling stock (be prepared to undertake appropriate training).
• Road Vehicle driving licence and authority to drive Railway Service vehicles.
• Emergency First Aid (Compulsory)
• PTS / Designated Person Trained (if required)
• Power Plant equipment trained
• PC / IT literate (Job specific training provided)
• E2 Competent
• Some specific additional skills in this grade group i.e. Lathe Operator, Welder, Carriage repairer/painter

To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.

Benefits

• A defined benefit pension from day 1 – one of the best in the UK.
• Free travel on all London Northwestern Railway and West Midlands Railway services for you, your spouse/partner, and dependents.
• 75% off all other train operating companies for you, your spouse/partner, and dependents.
• 8 Friends and Family Day passes to gift per annum on our network.
• A 24/7 Virtual GP service for you and your household.
• Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
• Our cycle to work scheme with Evans Cycles.
• A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.