With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.
The Group partners with leading international brands and covers the entire value chain – imports, production and distribution– in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.
We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.
With Africa For Africa
More information: www.cfaogroup.com
2026-3637
Technical & Services - Technical & Services - Parts & Service Assistant
Technician M/F
Unlimited-term contract
Full-time
The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle records.
To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
· Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
· Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
· Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
· Promote service / maintenance programs.
· Provide complete customer satisfaction in a polite and professional manner.
· Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
· Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
The requirements listed below are representative of the knowledge, skills, education / training and experience required for this position:
· Matric, Grade 12 or equivalent qualification
· Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic
· Minimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forklifts
· General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
· Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out
· Highly developed prioritising and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills
· Excellent communication skills with people at all levels in an organisation
· Dedication to service excellence in every aspect of work carried out; strong focus on attention to detail and accuracy
· Excellent communication skills with people at all levels in an organisation – must be able to converse fluently and comfortably in English; must be able to read and write English
· Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative
· Ability to work under pressure
· Ability to understand and follow safety measures and precautions
· Ability to interpret and apply technical information
· Ability to read and interpret schematics, diagrams, operations manuals and manufacturer’s specifications
Africa, South Africa
Gate No.5, Kempston Road, Sidwell, Gqeberha
2 - Certificate
4 to 6 years
The CFAO Group contributes to growth and industrialisation in Africa while catering to the continent's emerging middle class.
With revenues of more than €6.9 billion, access to 47 of the continent's 54 countries and 21,000 employees, CFAO is a key player in mobility, healthcare, consumer goods, infrastructure and energy.
The Group partners with leading international brands and covers the entire value chain – imports, production and distribution – in line with the best international standards, drawing on 170 years of hands-on knowledge and local expertise.
CFAO pursues a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa’s largest, to offer tailored, affordable products and services to people across the continent.
With Africa For Africa
